Crawford & Company

The Opportunity
Looking to start or grow your career with a global organisation that values development, progression and purpose? Join Crawford as an Administration Assistant and gain hands-on experience in a supportive, high-performing team while helping people and businesses recover from life's unexpected events.
Based in Newcastle, this role offers structured training, exposure to a variety of business functions, and genuine opportunities to build a long-term career within the insurance and claims industry.
What's In It For You?
<ul>
<li>Join a global organisation known for developing and investing in its people</li>
<li>Hybrid working arrangements (3 days in the office, 2 days from home) for greater flexibility</li>
<li>Comprehensive training and ongoing support, with no insurance experience required</li>
<li>Be part of a friendly, supportive team that celebrates success and helps each other grow</li>
<li>Explore long-term career opportunities across Crawford's national and global network</li>
</ul>
Why Crawford?
For more than 80 years, Crawford has been helping people, businesses and communities recover from loss. As a global leader in claims management and outsourcing solutions, we offer more than just a job. We provide meaningful work, ongoing development and opportunities to build a rewarding long-term career. Our people benefit from the scale and stability of a global organisation while enjoying the support, collaboration and close-knit culture of a local team.
What You Will Be Doing
<ul>
<li>Answering calls and responding to email enquiries</li>
<li>Supporting clients and stakeholders throughout the claims process</li>
<li>Assisting with reports, documentation and general administrative tasks</li>
<li>Managing shared inboxes and calendars</li>
<li>Coordinating information and supporting day-to-day team operations</li>
<li>Providing exceptional customer service to internal and external stakeholders</li>
</ul>
What We Are Looking For
Essential
<ul>
<li>Previous administration and/or customer service experience</li>
<li>Strong communication skills, both written and verbal</li>
<li>Excellent organisational skills and attention to detail</li>
<li>A proactive attitude with a willingness to learn</li>
</ul>
Desirable
<ul>
<li>Experience using Microsoft Office, particularly Excel</li>
<li>Exposure to insurance, claims or professional services environments</li>
</ul>
Career Growth at Crawford
We are committed to helping our people grow and build rewarding careers. Depending on your interests and career goals, opportunities may include:
<ul>
<li>Internal and External Claims Adjuster positions</li>
<li>Leadership and specialist career pathways</li>
<li>Cross-functional opportunities across departments including TPA, HR, Technology and Operations</li>
<li>National and international career opportunities within the wider Crawford network</li>
</ul>
Apply Now
If you are looking for a role that offers training, support and long-term career opportunities, we would love to hear from you. Simply submit your resume and apply today.

Administration Assistant – Build a Career with Crawford

Administration Assistant – Build a Career with Crawford

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