Administration Assistant

Administration Assistant

Join the Fotoworks Team

Fotoworks is a proudly Western Australian company with over 40 years of experience working with schools and families across WA.

We’re looking for a friendly, organised and reliable Administration Assistant to join our team in Osborne Park.

This is a varied, hands-on role where no two days are quite the same. You’ll be supporting our schools and families, helping keep our office running smoothly, and assisting with day-to-day accounts and administration.

What We’re Looking For

We’re looking for someone who loves being organised, can manage their time well and is confident working with numbers.

You’ll be someone who:

• Has excellent time-management skills and can confidently prioritise a busy workload
• Is highly organised and enjoys keeping things on track
• Has a great eye for detail and takes pride in getting things right
• Is comfortable and confident with numbers, data entry and reconciliations
• Can manage multiple tasks without losing sight of the details
• Has a friendly, professional approach to customer service
• Communicates confidently over the phone and via email
• Is proactive and happy to take ownership of tasks
• Works well both independently and as part of a team
• Is comfortable learning new systems and processes

What You’ll Be Doing

Your role will include a mix of customer service, accounts support and general administration, including:

Customer Service & School Support

• Being a friendly first point of contact for our schools and families after photo day
• Responding to phone and email enquiries
• Assisting parents with photo orders, deliveries, reprints and general enquiries
• Following enquiries through from start to finish and making sure nothing gets missed

Accounts & Numbers

• Entering supplier invoices and bills into Xero
• Reconciling credit card transactions and bank feeds
• Coding transactions and matching receipts
• Assisting with accounts payable and receivable
• Keeping financial records accurate and organised
• Providing general accounts support

Keeping the Office Running

• Data entry and maintaining accurate school and customer records
• Updating spreadsheets and internal databases
• Managing filing, mail, couriers and office supplies
• Supporting our wider team with day-to-day administration
• Helping with other projects when required

Experience

Previous experience in administration, customer service, accounts or bookkeeping would be highly regarded.

Experience with Xero is a bonus, but if you’re great with numbers, confident with technology and willing to learn, we’d still love to hear from you.

You should also be comfortable using Microsoft Office, particularly Outlook, Word and Excel.

Why Fotoworks?

We’re a local WA business that has been working with schools for more than 40 years. Our team works together in a busy, friendly environment where being organised, helping each other and providing great service to our schools and families really matters.

If you’re the kind of person who loves a good to-do list, enjoys working with numbers, notices the little details and gets satisfaction from keeping everything organised and on schedule, we’d love to hear from you.

Sound like you?

Send through your resume along with a short introduction telling us a little about yourself and why you think you’d be a great addition to the Fotoworks team.