Administration Assistant

Gleam Team Domestic Services is seeking a motivated and reliable Administration Assistant to join our head office team in Woodville. We provide essential cleaning and shopping support to older Australians receiving government-funded aged care services.

About the Role

This part-time position plays a key role in supporting the day-to-day operations of our organisation. You will be responsible for delivering high-quality administrative and customer service support to both clients and support workers.

Key Responsibilities

• Responding to client and staff enquiries via phone and email
• Performing general administrative tasks, including accurate data entry
• Coordinating and rostering services
• Conducting intake and review assessments over the phone
• Maintaining databases, records, and registers
• Supporting the team to ensure smooth and efficient service delivery

About You

To be successful in this role, you will demonstrate:

• Valid Police Clearance and/or NDIS Worker Check

• Minimum 1+ years of administration and/or customer service experience is required

• Previous experience in aged care or community services is desirable

• Strong organisational and time management skills

• Excellent communication and interpersonal skills with a customer-focused approach

• High level of accuracy and attention to detail

• Ability to work collaboratively within a team environment

• Proficient in data entry with high speed and accuracy is required

• Australian work rights are essential for this position

What We Offer

At Gleam Team Domestic Services, we are committed to fostering a supportive and rewarding workplace. This is an opportunity to join a growing organisation where your contribution directly supports older people to remain independent in their homes.

If you are passionate about providing exceptional service and want to make a meaningful difference in the community, we encourage you to apply.