Administration Assistant

NHS Professionals ( 3 month Temporary placement)

Administrator Assistant

Hemel or Ely based with Hybrid working

Band 4 £14.25

M-F 9-5pm for 3 months

#INDAC

Company Overview

NHS Professionals operates the largest NHS staff bank in the region, specializing in connecting dedicated healthcare workers with vital roles across trusted NHS facilities. We are committed to supporting healthcare professionals by offering flexible working opportunities, career development, and comprehensive support to enhance their contributions within the NHS community.

Overview

The All Age Continuing Care Administrator provides key administrative support to the All Age Continuing Care team, working under the direction of the AdministrativeManager. The role helps coordinate processes for NHS Continuing Healthcare (CHC)and Children and Young People’s Continuing Care (CYPCC), ensuring timely and well organised support for the service.

Responsibilities include managing referrals and case records, preparing documentation, supporting meetings and maintaining clear communication with families/advocates, system partners and care providers. The postholder ensures accurate data management and compliance with information governancerequirements, contributing to efficient service delivery and a positive experience for stakeholders

Job Summary

The Assistant (Band 4) provides essential administrative and operational support to the delivery of programmes and services within the Integrated Care Board (ICB). Working under the management of a Senior Assistant, Officer, or Manager, the postholder ensures that day-to-day activities are carried out accurately, efficiently, and to a high standard and in line with organisational policies and procedures.

This role supports the smooth running of services by undertaking a range of administrative, coordination, and data-related tasks, contributing to effective team performance and service delivery. Some tasks may be non-routine.

• To provide efficient and professional administrative and organisational support to teams and projects.
• To assist with data collection, documentation, and reporting to support monitoring and improvement activities.
• To help coordinate meetings, communication, and information flow across teams where some information may be sensitive, complex or contentious.
• To contribute to the effective and smooth delivery of ICB services and programmes through high-quality support.
• To build strong working relationships across teams and partners to support joined-up, efficient, and high-quality service delivery.

The responsibilities include:

1. Administrative and Operational Support: Provide day-to-day administrative assistance to ensure the effective running of programmes, services, or projects Manage correspondence, maintain records, and support the coordination of tasks and deadlines, ensuring empathy when communicating with other parties.

2. Data and Information Management: Regularly collect, input, and maintain accurate data in relevant systems. Support the preparation of reports, spreadsheets, and dashboards to inform monitoring and assurance activities which may present complex or contentious information and require comparison or analysis of a range of data and options.

3. Project and Programme Support: Assist in the coordination of project activities by preparing materials, scheduling meetings, taking minutes, and following up on agreed actions.

4. Quality and Improvement: Contribute to service improvement activities by helping gather feedback, maintaining documentation, and supporting small improvement initiatives. Use motivational and persuasive communications to achieve tasks. Provide feedback on service improvements as part of the continuous improvement process.

5. Governance and Compliance: Ensure all work complies with organisational policies and procedures, including information governance and confidentiality. Maintain clear audit trails and accurate documentation at all times. Propose changes to working practices and policies for work area.

Pay: £14.25 per hour

Benefits:

• Company pension
• Employee discount

Work Location: Hybrid remote in Hemel Hempstead