Administration Assistant

About the role

As an Administration Assistant, you will play a pivotal role in supporting the smooth operation of our programs and services. This role involves handling a variety of administrative tasks, including data entry, managing participant intake processes, and providing HR assistance. The ideal candidate will be organised, proactive, and have a passion for working in the disability sector.

Key responsibilities

• Data Entry: Accurately input and manage data related to clients, staff, and programs.
• First Point of Contact: Respond to and manage emails and phone calls, addressing inquiries and directing them to appropriate personnel.
• Managing Intake: Oversee the intake process for new participants, including initial paperwork and scheduling/rostering.
• Intake Paperwork: Monitor and manage intake paperwork, ensuring all documentation is completed accurately and within required timelines.
• Rostering: Assist with creating and managing staff rosters to ensure optimal coverage for programs. Approval of timesheets.
• Correspondence Management: Handle and organise correspondence related to participants and staff.
• HR Assistance: Support recruitment, onboarding, and compliance activities, including the employment of staff for programs.
• Networking/Marketing: attend networking events and support digital marketing
• Property Maintenance: Assist with coordinating maintenance for properties.
• Assist with Support Work and or After Hours Oncall if requierd

About you

• Experience in compliance or HR functions, with a strong understanding of employment laws and regulations.
• Previous experience with the National Disability Insurance Agency (NDIA) is preferred but not essential.
• Proficiency in data entry and administrative tasks.
• Strong organisational and time-management skills.
• Excellent communication skills, both verbal and written.
• Ability to handle sensitive information with confidentiality and discretion.
• Proficient in using office software and management systems.
• Relevant qualifications or certifications in administration, HR, or disability services are advantageous.
• Experience in a similar administrative role, particularly within the disability or health sector, is beneficial.

About us

At VHCC, we are dedicated to making a positive impact in the lives of individuals with disabilities. We strive to provide high quality support and services tailored to our clients' needs.

Benefits

• Be part of a supportive and passionate team dedicated to making a difference.
• Opportunity for professional development and career growth.
• Competitive salary and benefits package.
• Positive and inclusive work environment.