Administration Assistant

About the role

An all-round administration assistant position in a high performing solar, air conditioning and electrical sales boutique business in South Australia. The role involves speaking with new inbound leads over the phone, maintaining CRM systems, and providing customer relations support throughout the after sales process.

Key responsibilities

• Speaking with new inbound leads over the phone (no cold calling)
• Maintaining our CRM and service requests from our existing customers
• Providing top-tier customer relations throughout the entire after sales process
• Delivering exceptional customer service and professionalism
• Managing your own workload and initiative

About you

• Exceptional communication skills with the ability to personally connect with customers and maintain strong team communication
• Confidence to handle objections, ask hard questions and advocate on behalf of our customers
• Exception accountability – own your workload, own your outcomes
• A proactive, solution-oriented mindset. Identify problems and fix them without needing to be asked
• Coachability, drive and provable experience are non-negotiable

About us

We are a high performing solar, air conditioning and electrical sales boutique business in South Australia. We operate at a high standard. We take ownership, accountability and operate with transparency. We're dedicated to professional and personal development, we're constantly learning, growing and shaping ourselves into stronger team members. This is a workplace where we believe in lifting each other up, championing you to a higher level and celebrating all the wins, no matter how big or small.

Benefits

• Excellent team culture
• Good pay
• Opportunities for career progression

How To Apply:

Hit apply now and Send a brief personalised email to [email protected] introducing yourself and outlining what you can bring to the table. Include your resume as an attachment. Applications without this will not be considered.

If you're ready to be part of a high-performance team and make a real impact, we want to hear from you.