Administration Assistant

We are looking for an Administration Staff to handle customer follow-ups and administrative coordination for our EMI recovery operations.

Key Responsibilities

• Follow up with customers regarding pending EMI payments
• Make regular calls and communicate with customers professionally
• Maintain and update customer and payment-related data
• Record call outcomes, commitments, and follow-up dates
• Monitor assigned leads and ensure timely follow-up
• Coordinate with the concerned team regarding payment status
• Prepare daily/weekly follow-up and recovery reports
• Maintain accurate records and ensure data confidentiality

Requirements

• Good communication and interpersonal skills
• Basic computer and data-entry skills
• Good follow-up and organizational ability
• Ability to handle customer conversations professionally
• Comfortable working with targets and deadlines
• Responsible, disciplined, and detail-oriented
• Previous experience in customer service, telecalling, administration, or collections is preferred

Accommodation Provided

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person