Administration Assistant

ABOUT US

HBF Physio by Life Ready Marangaroo is a growing physiotherapy and allied health practice committed to providing exceptional patient care and outstanding customer service. We pride ourselves on creating a welcoming environment for our clients and a supportive workplace for our team.

ABOUT THE ROLE

We are seeking a friendly and proactive Administration Assistant to join our team on a part-time basis. This role offers 15-20 hours per week, with opportunities for additional hours across other locations.

Training will commence immediately for 2 shifts per week, transitioning to the regular roster from early October: Tuesday, Wednesday and Friday afternoons, plus alternating Saturdays until 12pm.

There will also be an opportunity to provide additional cover during November while a team member is on leave.

KEY RESPONSIBILITES

· Welcoming clients and providing exceptional customer service

· Managing appointments, bookings, and clinician schedules

· Answering phone calls, emails, and client enquiries

· Processing payments such as Medicare and private health claims

· Assisting with administrative tasks and daily clinic operations

· Ensuring the reception area remains professional and welcoming

ABOUT YOU

We are looking for someone who:

• Has previous customer service, reception or administration experience
• Has excellent communication and interpersonal skills
• Is highly organised with strong attention to detail
• Takes initiative and enjoys working as part of a team
• Has a positive attitude and a genuine desire to help people

WHAT WE OFFER

• Supportive and friendly team environment
• Ongoing training and professional development
• Fully subsidised Corporate Gold Hospital Cover for eligible employees and family members*
• Career progression opportunities as our business continues to grow
• If you're motivated and focused on healthcare and you're interested in joining a growing practice, we would be thrilled to hear from you.

HOW TO APPLY

If this sounds like the ideal fit for you and you'd love to come onboard with us, email your CV and cover letter to [email protected]

Please note, only applications sent to [email protected] will be assessed.