Administration Assistant

About the role

We are seeking a friendly, organised, and reliable Administration Assistant to become an important part of our close-knit team. This role is ideal for someone who enjoys being the first point of contact and providing administrative support in a busy manufacturing environment.

Key responsibilities

• Answering and directing incoming phone calls
• Greeting visitors and customers in a professional and welcoming manner
• General administration including data entry, filing, and record keeping
• Assisting with purchase orders, invoices, and job documentation
• Supporting management and production staff with administrative tasks
• Email correspondence with customers, suppliers, and internal staff
• Maintaining a tidy and organised reception and office area

About you

• Previous experience as a receptionist or administration assistant is preferred but not essential
• Strong communication and customer service skills
• Excellent organisational skills and attention to detail
• Confident using Microsoft Office (Outlook, Word, Excel)
• Ability to multitask and work well in a hands-on, fast-paced environment
• Friendly, dependable, and a team-focused attitude

Benefits

• Stable role with a long-established, family-owned business
• Supportive and respectful workplace culture
• Training and guidance provided
• Convenient Heidelberg West location
• Long-term employment opportunity for the right person

About us

We are a family-owned Sheetmetal manufacturing business based in Heidelberg West, proudly operating for over 40 years. We specialise in both production work and custom fabrication and have built a strong reputation for quality, reliability, and long-term customer relationships. Our team values loyalty, teamwork, and a supportive working environment.