Administration Assistant

About the role

• Provide general administrative support to the Account Managers and Regional Manager.
• Assist with internal and external client queries on the phone, via email and in person as well as handle telephone calls for the branch.
• Maintain accurate and thorough records within the document management system.
• Assist with renewals, endorsements, new business submissions and claims settlements.
• Prepare correspondence such as pre-renewal and renewals documentation.
• Produce confirmations of cover and similar documentation.

Benefits, perks & incentives
Our client values their team members and offers generous benefits including:

• Access to Employee Assistance Program that provides anonymous counselling services to all team members.
• Flexible working arrangements to help you achieve balance between work and personal commitments.
• Access to leave such as ‘Me Day’, Pet Leave and purchased leave.
• Free annual Flu vaccinations
• Body and Mind Allowance providing financial support towards your chosen fitness and activities.
• ‘Values’ award program to celebrate those who stand out for exhibiting our values.
• Opportunities for you to participate in charity events and programs that support our local communities.
• Salary Continuance Cover provides a valuable financial safety net to team members and their families in the event you are unable to work due to illness or injury.
• Discounts on your personal insurances.

What you will offer

• Ideally offer previous experience in an administration position however school leavers will also be keenly considered.
• Demonstrate the ability to learn quickly, ask questions and see the bigger picture.
• Be a team player and motivated to contribute directly to the achievement of KPIs impacting client service commitments, revenue and client satisfaction.
• Possess well developed problem-solving abilities and be eager to use your initiative to ensure the efficient running and growth of the portfolio.
• Be accurate and offer great organisational skills allowing you to juggle multiple priorities.
• Display excellent communication skills allowing effective engagement with different stakeholders.

How to apply
To apply for this role, submit your resume via the Apply Now button below. For a confidential discussion regarding this or other roles, please contact Tania Rogers on [0472 512 116](tel:0472 512 116) or email [email protected].