Administration Assistant

About the role

Arbon Equipment is seeking a detail-oriented and organised Administration Assistant to join our team on a full-time basis at our Laverton North, Victoria location.
This is a varied and hands-on role suited to someone who enjoys keeping things organised, communicating with customers and suppliers, supporting internal teams and making sure the day-to-day administration of the business runs smoothly.

You will be a key point of contact for incoming calls and emails, while also supporting our coordination, sales, accounts, compliance and management teams.

Key Responsibilities

Reception & General Administration

• Providing professional phone and administrative support, including managing enquiries, taking breakdown requests, directing sales leads, and ensuring all queries are handled efficiently.

Generic Email Inbox Management

• Managing the company inbox and ensuring emails, purchase orders, breakdown requests, payment notifications and invoices are promptly distributed, actioned and followed up, including completing credit applications.

Compliance Administration

• Managing customer compliance requirements and online portals, including maintaining documentation, insurance, inductions and compliance records, while ensuring all customer and company requirements are completed and up to date.

Accounts Payable Support

• Managing accounts payable by reconciling vendor statements, processing and submitting invoices, issuing remittances, responding to payment enquiries, and providing general accounts payable support including monthly petty cash reconciliation.

Marketing Support

• Support marketing activities by managing social media content, assisting with email campaigns, making introductory calls to potential customers, and completing general marketing tasks.

What we're looking for

We are looking for someone who is:

• Highly organised and able to manage multiple tasks and priorities.
• Professional, friendly and confident when dealing with customers, suppliers and staff.
• An excellent communicator, both verbally and in writing.
• Detail-oriented, particularly when dealing with compliance and financial administration.
• Proactive and able to follow tasks through to completion.
• Comfortable working independently while also being a strong team player.
• Confident using Microsoft Office, particularly Excel and Outlook.
• Comfortable learning and working with systems such as JDE and customer online portals.
• Reliable, adaptable and willing to assist wherever required.
• Experienced in administration, accounts, compliance or office coordination would be highly regarded but is not a requirement.

What we offer

This is a varied role where no two days are exactly the same. You will have the opportunity to become an integral part of the business and work across a number of different areas, including administration, customer service, compliance, accounts, operations and marketing.

If you are someone who enjoys being organised, solving problems, helping people and keeping things moving behind the scenes, we would love to hear from you.

About us

Arbon Equipment is a respected organisation committed to delivering quality products and services to our customers. We pride ourselves on maintaining a professional, efficient and welcoming workplace where our team members can thrive. With a focus on operational excellence and customer satisfaction, we foster a collaborative culture that values hard work, integrity and continuous improvement. We are dedicated to supporting our employees' career development and creating a positive work environment for all.

Apply now

If you are an experienced administration professional looking to join a dynamic team, we would like to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you believe you are the ideal candidate for this role.