Administration Assistant

About the role

Ipswich Carpet Court is a busy, family-run flooring retailer proudly servicing the Ipswich and surrounding areas. We are looking for an experienced Administrator and Customer Service professional to join our team and assist with the day-to-day administration of our growing business. This is a varied role suited to someone who is highly organised, confident dealing with customers and trades, and takes pride in getting the details right.

Your responsibilities will include:

• Managing the day-to-day administration of a busy flooring business
• Liaising with clients throughout their purchase & installation process
• Coordinating and communicating with installers and suppliers
• Assisting with scheduling and job management
• Handling customer enquiries and resolving issues professionally
• Data entry, filing and maintaining accurate customer records
• Preparing documents, correspondence and reports
• General office administration and support to the management team

You'll receive training in our systems and processes, but we are looking for someone who can take ownership of their work as they become established in the role.

About you

You'll ideally have previous experience in administration or office support and be looking for a role where you can continue developing your skills.

You will:

• Have strong attention to detail and take the time to check your work before it goes out

• Be organised and able to manage multiple tasks and changing priorities

• Communicate confidently, both written and verbal

• Work well as part of a team and be willing to help others when priorities change

• Have a friendly, professional and positive attitude

• Take ownership and pride in your work, following tasks through to completion

• Have good Microsoft Office and computer skills

• Hold a current Australia drivers licence

We want someone who is looking for more than just their next short-term administration role. There is an opportunity to build your knowledge of the business, take on greater responsibility and develop your career over time.

Apply now with your resume and a brief cover letter outlining why you would be a great fit for our team.