Administration Assistant

About the role

As the first point of contact for residents, visitors, and contractors, you will play an important role in supporting the day-to-day administration and operations of our retirement village.

Key responsibilities

• Greeting residents and visitors in a warm and professional manner
• Answering telephone and email enquiries
• Maintaining resident and village records
• Assisting with newsletters, notices, and village communications
• Assist with health and safety administration including recording minutes, filing documents, and supporting safety procedures
• Providing administrative support to the Village Manager and wider team
• General office duties and filing

About you

• Previous administration or office experience
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• A high level of computer literacy, particularly in Microsoft Office
• The ability to multitask and work independently
• A positive, friendly, and professional attitude
• Experience working in a customer service environment
• Experience in a retirement village setting would be advantageous but is not essential

Benefits

• A supportive and friendly team environment
• Meaningful work that contributes to the wellbeing of our residents
• Part-time hours
• Ongoing training and development opportunities
• A new clubhouse to work in with a relaxing environment

About us

Karaka Pines Rototuna is a retirement village where we make a positive difference in the lives of our residents every day.