Administration Assistant

Full-Time Admin Role at One of Australia's Most Trusted Builders

Dixon Homes | Nerang, Gold Coast QLD | Full Time | Mon–Fri

Since 1959, Dixon Homes has proudly helped more than 80,000 Australians build the home of their dreams. As part of the ASX-listed Tamawood Group, we're a debt-free, award-winning builder with over 100 industry awards and a team where 20% of staff have been with us for more than a decade.

We're looking for a driven, organised, and customer-focused Administration Assistant to be the friendly first point of contact at our Gold Coast office in Nerang.

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Why You'll Love Working Here

• Stable, established company — ASX-listed, debt-free and proudly building homes since 1959
• Monday to Friday hours — enjoy your weekends (with occasional weekend and public holiday availability required)
• Supportive team environment — join a close-knit office where your contribution is genuinely valued
• Make a real difference — you'll be helping everyday Australians at one of the most exciting moments of their lives: building their home

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What You'll Be Doing

In this role, no two days are exactly the same. You'll be central to keeping our Gold Coast office running smoothly, including:

• Being the welcoming first point of contact — answering and directing incoming phone calls professionally
• Responding to customer and internal emails in a timely, professional manner
• Completing general administrative duties and tasks assigned within set timeframes
• Supporting the wider team with day-to-day office needs
• Ensuring every customer interaction reflects the Dixon Homes standard of care

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What We're Looking For

You don't need to have worked in construction — you just need to love people and take pride in doing things well.

Essential:

• Excellent customer service skills — you genuinely enjoy helping people
• Strong phone manner and previous experience speaking with customers by phone
• Proficiency in Microsoft Office Suite and Gmail (or similar)
• Reliable, punctual, and accountable
• Availability to work weekends and public holidays when required
• A team player who collaborates willingly and positively

You'll Stand Out If You Have:

• Previous experience in an administrative or receptionist role
• Experience in the building, construction, or real estate industry
• Strong attention to detail and time management skills

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Ready to Apply?

If this sounds like the right role for you, we'd love to hear from you. Please send your resume and a brief cover letter outlining why you're a great fit to:

📧 [email protected]

Applications are reviewed on a rolling basis — apply early to be considered.