Administration Assistant

Administration Assistant - Specialist Clinic

Status: Casual

Remuneration: $30.75 p/h + super + salary packaging

Classification: Administration Officer Grade 1 (HS1) under the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement.

About the Role

As an Administrative Assistant within the MBPH Specialist Clinics, you will play a vital role in delivering exceptional customer service and administrative support to patients, clinicians, and visitors. Working as part of a collaborative team, you will contribute to the efficient day-to-day operation of the clinics through managing patient appointments, reception and enquiry services, patient check-in and check-out processes, referral validation, billing and account administration, and maintaining accurate records. This dynamic role requires strong organisational skills, attention to detail, and a customer-focused approach to ensure a positive experience for all patients while supporting the delivery of high-quality healthcare services

To be successful in this role, you will have

• Proven interpersonal and time management skills
• The ability to communicate with a multidisciplinary team
• The ability to offer exceptional customer service at all times
• Previous health or medical services experience, and an intermediate level of computer skills within the Microsoft suite is essential.
• Previous experience in a medical administrative or reception role is desirable, along with a Certificate in Medical Terminology.
• Experience in hospital mainframe systems, patient management and clinical systems and medical software packages (Medical Director Clinical and BlueChip) would be advantageous.

For more role specific information please visit www.mbph.org.au/job-vacancies to view the position description.

About MBPH

At MBPH, we're driven by a genuine focus on patient-centred care. Our workforce of over 1,200 employees is committed to delivering care to our community 24/7, guided by our H.E.A.R.T. values.

Our people, Our H.E.A.R.T.

Our H.E.A.R.T. values (Happy Empathetic Accountable Respectful Team Based) are so much more than words; they are the driving force behind what we do every day. These values are lived throughout the organisation across each department, role and location.

What MBPH has to offer you

• An environment where external professional development is supported and encouraged
• Salary Packaging and Novated Leasing Options - Pay less tax
• Free parking on-site
• On-site Cafe
• Staff Well Being, Employee Assistance and Intervention Programs - Free Remedial Therapy and Physiotherapy
• At MBPH, we continue to strengthen our focus on diversity, equity and inclusion practices. This is supported through our internal network if LGBTQIA+ Allies and organisational membership with ACON Pride in Diversity.
• Act with RespectX | We are proud to be a RespectX Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more: www.respectx.com.au

How to Apply

Applications will be reviewed as they are received and interviews may be conducted prior to the closing date

To view the position description for this role or to learn more about Mildura Base Public Hospital, visit https://www.mbphorg.au/careeers/job-vacancies

To apply please click Apply Now and submit your application addressing the key selection criteria.

For further enquiries please contact our Workforce and Resourcing team.  [email protected]

A valid Working with Children Check and a National Police Check (undertaken in the last three months), and mandatory role specific immunisations are required

Applications Close: 31/10/2026