Administration Assistant

About the role

The Colley Hotel is seeking a friendly and organised Administration Assistant to join our team on a full time basis. This role will be based in Glenelg and will provide administrative assistance to ensure the smooth running of our hotel operations.

What you'll be doing

• Providing general administrative support, including filing, data entry, and document preparation

• Answering and directing incoming phone calls and emails in a professional and courteous manner

• Assisting with maintaining of booking system, including taking and allocating new bookings via phone and email requests

• Preparing responses to online feedback

• Assisting with the coordination of staff schedules and rosters

• Data entry to Hotel POS systems

• Maintaining accurate records and databases

• Supporting the management team with ad-hoc tasks and projects as required

What we're looking for

• Previous experience in an administrative or customer service role, preferably in the hospitality industry
• Excellent written and verbal communication skills
• Strong organisational and time management abilities
• Proficiency in using Microsoft Office suite, including Word, Excel, and Outlook
• Desirable skill set in the use of H&L pos system and MYOB
• A friendly, professional and customer-focused attitude
• The ability to work effectively both independently and as part of a team

Hours of work

• Monday to Friday 9am - 5pm