ADMINISTRATION ASSISTANT

Are you seeking an excellent job opportunity to work as a Junior Administrator with market leaders and innovators in a well-established, third-generation family business?

 This could be the role for you!

 This is a ‘hands on’ environment that requires a dedicated person who has a ‘can do' flexible attitude, a strong customer service focus, data entry and general Administration tasks.

Responsibilities:

·         Ensure all processes are adhered to, maintained and recommendations for improvement provided to assist with continuous improvement of business practices

·         Provide a high level of Customer Service where required including order entry, customer enquiries, sample requests, and quotes

·         Notify customers of orders ready for collection

·         General Administration duties

·         Assist in the delivery of mail to the post office when required

·         Ensure all details entered into the system are accurate and updated as required to ensure data integrity.

·         Provide sales data for the completion of reports

·         Contribute to the maintenance of the Company website and online social platforms

·         Assist in incoming calls by answering all calls in a timely manner and direct as necessary.

·         Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

·         Create promotional material and submit to the market when required, including but not limited to, flyers, brochures, or specials

·         Maintain Customer Profile Pricing and Advanced pricing in system

·           Complete Customer RA Forms when required and review the RA Log and provide a summary of findings

·           Other duties as required by the Executive Assistant

Experience/Skills required:

·         Administration/Data Entry/Invoicing/Customer Service experience or willing to be trained

·         Confident in dealing with customers and Customer Service focused

·         Excellent data entry skills

·         Highly organised

·         Ability to multitask and co-ordinate workloads

·         Advanced communication skills both written and verbal

·         Professional phone manner

·         Able to work in a small team and independently

·         Positive, ‘can do’ attitude and flexible approach

·         Computer literate in Microsoft Office software i.e. Excel/Word

·         High level attention to detail and accuracy

·         Solid work ethic

·         Well presented

·         Punctual and reliable

·         Driver’s licence and car

Days/Hours:  Monday to Friday – 9am – 5pm

**Hourly Rate:  $**31 + super (depending on experience)

Start Date: 11th January 2027 (approximately)

To apply for this excellent role please email your resume to:  [email protected]