Administration Assistant

About the Role

We are looking for a well-organised, proactive, and reliable Administrative Assistant to join our team at our vehicle parts supply company.

This is a varied role combining general office administration, basic credit control, and HR support. The successful candidate will play an important part in ensuring the smooth day-to-day running of the business, supporting our finance and HR processes, and providing efficient administrative support to the wider team.

Key Responsibilities

General Administration

• Handle day-to-day office administration and maintain accurate company records.
• Answer telephone calls, respond to emails, and deal with customer and supplier enquiries.
• Process and maintain paperwork, invoices, purchase orders, and other business documents.
• Update customer and supplier information and maintain organised filing systems.
• Provide administrative support to colleagues and management as required.

Credit Control

• Assist with monitoring outstanding customer accounts and overdue invoices.
• Contact customers regarding outstanding payments in a professional and courteous manner.
• Allocate payments and help maintain accurate customer account records.
• Assist with credit control reports and escalate overdue accounts when necessary.
• Liaise with the sales and accounts teams to resolve invoice and payment queries.

HR Administration

• Assist with the onboarding of new employees, including preparing paperwork and collecting relevant documentation.
• Coordinate new starter arrangements and maintain up-to-date employee records.
• Assist with preparing employment documentation and supporting HR processes.
• Help maintain staff files, training records, and holiday records.
• Provide general administrative support for HR-related matters, ensuring confidentiality is maintained.

Skills and Experience

• Previous experience in an administrative or office-based role.
• Good organisational skills and excellent attention to detail.
• Confident telephone manner and strong written and verbal communication skills.
• Good IT skills, particularly Microsoft Word, Excel, and Outlook.
• Comfortable dealing with customers regarding payments and outstanding invoices.
• Ability to manage multiple tasks, prioritise workloads, and meet deadlines.
• A professional, approachable, and positive attitude.
• Discretion when handling confidential financial and employee information.

Experience in credit control, HR administration, or the automotive industry would be an advantage, but a willingness to learn and a proactive approach are equally important.

Pay: £27,000.00-£29,000.00 per year

Work Location: In person