Administration Assistant (Entry Level)

Want to start your career with a company whose work genuinely makes a difference?

Synergy Education Group specialises in delivering first aid training to businesses and organisations, helping Australians gain the skills and confidence to respond in an emergency.

Behind every training course we deliver is a team working to make that experience happen, and we’re looking for an enthusiastic, friendly and eager-to-learn Administration Assistant to join our Head Office team in East Brisbane/Woolloongabba.

This is a full-time, entry-level position, 5 days per week (38 hours) and a great opportunity for someone looking to kick-start their career and build real administration and customer service experience.

No extensive administration experience? That’s okay.

We’re looking for the right person with the right attitude. Full on-the-job training and support will be provided.

What you’ll do

As part of our administration team, you’ll help support our customers and keep our day-to-day operations running smoothly.

Your role will include:

• Being one of the first points of contact for our customers over the phone
• Responding to customer enquiries by phone and email
• Providing friendly, timely and accurate information
• Entering and updating information in our database
• Assisting with bookings, administration and general office tasks
• Supporting our team with the day-to-day coordination of training
• Helping us provide a great experience for our customers from their first enquiry through to their training

About you

You don’t need years of experience. We’re much more interested in who you are and the attitude you bring to the role.

We’d love to hear from you if you:

• Are friendly, enthusiastic and approachable
• Have a confident and professional telephone manner
• Enjoy talking to people and helping customers
• Are organised and pay attention to the little details
• Communicate clearly and professionally
• Are comfortable using computers and keen to learn new systems
• Are a team player who is happy to jump in and help
• Are reliable and take pride in doing a job well
• Are motivated, positive and genuinely eager to learn

It would be a bonus if you have:

• Previous administration experience
• Previous customer service experience

But neither is essential.

Most importantly...

We can teach you our systems, processes and how we do things.

What we’re really looking for is someone with a great attitude, a willingness to learn and the enthusiasm to become an important part of our team.

If you’re looking for an opportunity to start your career, learn new skills and be part of an organisation whose work genuinely makes a difference, we’d love to hear from you.

Apply now and tell us a little about yourself and why you’d like to join Synergy Education Group in your Cover Letter.