Administration Assistant – Geotechnical Laboratory

About the Company

Douglas Partners Pty Ltd is an employee-owned and Australian industry-leading geotechnical, environmental and groundwater consultancy employing over 600 people throughout 19 offices, with 14 NATA-accredited laboratories across Australia.

Our core values—People, Integrity, Improvement, Excellence—guide everything we do. We prioritise safety, foster an inclusive culture, act with integrity, continuously strive for improvement and are committed to sustainability and excellence in all our work.

To learn more about our company values, visit www.douglaspartners.com.au

About the Role

We are seeking a highly organised and proactive Administration Assistant to support the day-to-day operations of our Sunshine Coast geotechnical laboratory. This is a great opportunity for someone early in their administrative career who is eager to learn, grow, and develop a broad range of skills.

In this role, you will be working closely with and be supported by our experienced Office Manager and Laboratory team. You will play a key role in ensuring the smooth running of the laboratory by providing administrative support to laboratory staff, engineers and managers.

This is a varied, fast-paced role suited to someone who enjoys juggling multiple priorities, is proactive, and takes pride in helping others.

Key responsibilities include:

• Providing general office administration support including reception duties and phone management
• Providing administrative support to laboratory operations, including calendar management, vehicle bookings, staff onboarding and record maintenance
• Managing laboratory and project data across internal systems (GeoTester and VantagePoint) including data entry and filing
• Setting up projects, registering samples and maintaining accurate client and testing information
• Supporting client communications, including enquiries, results dispatch and timeframes
• Assisting with invoicing, timesheets, expense claims and project audits
• Supporting QA, compliance, calibrations, equipment and laboratory supplies

 Hours are Monday to Friday, 8:00 am – 4:30 pm

About You

• Experience in an administrative role would be an advantage but is not essential
• Working knowledge of Microsoft Office (Word, Excel, MS Teams)
• Any exposure to drafting or mapping software such as QGIS, AutoCAD or similar would be beneficial
• Excellent written and verbal communication skills with the ability to communicate confidently with a range of people including clients
• Strong organisational, time management and multitasking abilities
• High attention to detail

What's in it for you

• Employee Assistance Program for Health & Wellbeing
• Annual Wellbeing Allowance
• Ongoing training and support from our national network of support officers
• Enhanced leave after 5 years
• Discount offers on your shopping through our Douglas Good Deals

Application should include

• Brief cover letter demonstrating how you would fulfil this role
• Resume and any work experience references

This position is available to Australian citizens or permanent residents or with permanent work rights in Australia.

Please note that only shortlisted candidates will be contacted.