Administration Assistant / Receptionist 1

About Us PACCAR Financial and PacLease provides financial services and leasing products for purchases of PACCAR’s vehicles through an extensive dealer network throughout Australia.

The Opportunity PACCAR Financial is seeking a professional and customer-focused Reception & Administration Coordinator to be the face of our business. In this varied role, you will provide exceptional front-of-house service while supporting the day-to-day administrative operations of the office. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, takes pride in delivering outstanding service, and thrives on keeping things organised.

Key Responsibilities

• Welcome visitors and manage all front reception enquiries.
• Answer and direct incoming calls, ensuring messages are delivered promptly.
• Coordinate meeting rooms, catering requirements, travel bookings, and calendars for senior management.
• Provide general administrative support, including reports, presentations, correspondence, and document management.
• Assist with customer communications, insurance records, compliance administration, and reporting activities.
• Support financial administration tasks, including payment processing, invoicing, expense reconciliations, and settlements as required.
• Maintain office facilities, stationery supplies, kitchen areas, and shared meeting spaces.
• Manage incoming mail, filing, scanning, and record keeping.
• Assist with marketing initiatives, training documentation, and customer correspondence.
• Provide back-up support across administration and operational functions when required.

About You

• Previous experience in reception, administration, customer service, or office coordination.
• Friendly, professional, and confident communicator with excellent phone manner.
• Highly organised with the ability to manage multiple priorities and meet deadlines.
• Strong attention to detail and a high level of accuracy.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Demonstrated ability to maintain confidentiality and professionalism.
• Team-oriented, proactive, and willing to support colleagues across the business.
• Strong organisational, coordination, and time management skills.
• Customer-focused with a commitment to delivering exceptional service.

If you enjoy being the first point of contact for customers and visitors while playing a key role in keeping an office running smoothly, we'd love to hear from you.

Why Choose Us? In return, PACCAR offers great working conditions, a friendly team environment, an excellent salary package including generous superannuation, salary sacrifice, corporate health benefits, education support and long-term employment and career opportunities.