Administration / Assistant Strata Manager

About us

Platinum Strata Management is a leading boutique strata management company dedicated to providing exceptional strata management services to residential and commercial communities across New South Wales. We pride ourselves on delivering professional, responsive, and customer-focused solutions that enhance the value and wellbeing of the properties and strata communities we serve. Our team is committed to maintaining a high standard of service whilst fostering a collaborative and supportive workplace culture.

About the role

We are seeking an enthusiastic and organised Administration / Assistant Strata Manager to join our team at our Gosford office on a full-time basis. This is an excellent opportunity for someone looking to build a career in property and strata management administration. You will support our Strata Managers and the broader team, providing essential administrative services that keep our operations running smoothly. This role is pivotal in ensuring our clients receive timely, professional service and that all management functions are executed efficiently. You will work on-site in Gosford NSW 2250, collaborating closely with experienced professionals to develop your knowledge and skills in the strata management industry.

• Key responsibilities

• Processing and managing routine strata administration tasks, including levies, invoicing, and financial record-keeping

• Preparing and distributing correspondence to lot owners, residents, and service providers

• Maintaining accurate and up-to-date property and resident records and databases

• Coordinating meetings, including annual general meetings and committee meetings, and preparing associated documentation

• Processing complaints and enquiries from residents and lot owners in a professional and timely manner

• Supporting Strata Managers with document preparation, file management, and general administrative duties

• Liaising with contractors, service providers, and external stakeholders on behalf of the management office

• Assisting with the preparation of financial statements, budgets, and management reports

• Ensuring compliance with relevant legislation and strata management regulations

• Contributing to a positive team environment and supporting the delivery of high-quality customer service

What we're looking for

• Strong organisational and time-management skills, with the ability to manage multiple tasks and prioritise effectively
• Excellent written and verbal communication skills, with professional customer service experience
• Proficiency with computer systems and office software, including Microsoft Office and database applications
• Attention to detail and accuracy when handling financial and legal documentation
• A proactive approach to problem-solving and a willingness to take on responsibility
• Knowledge of strata management, property administration, or related field is highly desirable but not essential; we will provide training to the right candidate
• Ability to work independently whilst maintaining a collaborative team approach
• Strong interpersonal skills and the ability to build positive relationships with clients, colleagues, and external parties
• High level of integrity and professionalism when handling confidential information
• Australian citizenship or permanent residency, with the legal right to work in Australia

What we offer

At Platinum Strata Management, we value our employees and are committed to creating a supportive and rewarding workplace. We offer competitive remuneration commensurate with experience, opportunities for professional development and career progression within the strata management industry, a collaborative and friendly team environment, and ongoing training to enhance your skills and knowledge. Additionally, we foster a culture of continuous improvement and support our team members in achieving their career aspirations within the strata management sector.

Apply now

If you are interested in this Administration / Assistant Strata Manager position and believe you have the skills and attributes we are seeking, we encourage you to submit your application. Please provide your resume and a cover letter outlining your relevant experience and why you would be an excellent fit for this role. We look forward to hearing from you.