Administration

Job Descriptions:

• Communicate professionally and warmly with clients, parents, and children
• Inform clients about programs, activities, schedules, and offers
• Welcome and assist children and parents during visits to the Kids Club
• Maintain and update the client database and keep accurate records of client visits
• Manage daily schedules, appointments, registrations, and bookings
• Handle administrative tasks, including email and WhatsApp communication
• Maintain clear documentation and ensure an organized administrative workflow
• Assist with basic bookkeeping, payments, invoices, and expense records
• Coordinate with teachers and team members regarding classes, events, and daily activities
• Support the team with events, programs, and other operational tasks when needed

Job Qualifications:

• Bachelor’s degree (S1) or Diploma (D3) in Business Administration, Management, Hospitality, Communication, Marketing, Education, or related fields.
• Minimum 1–2 years of experience in administration, customer service, receptionist, front office, or a similar role.
• Experience working in a kids club, school, education center, hospitality, or family-oriented environment is preferred.
• Excellent English communication skills, both written and verbal.
• Proficient in Google Workspace (Google Docs, Sheets, Drive, Calendar, etc.).
• Strong organizational and time-management skills.
• Ability to prioritize and multitask effectively.
• Good attention to detail and accuracy in handling documents and client information.
• Friendly, professional, and confident when communicating with clients, parents, and children.
• Passionate about working with children and creating a welcoming environment.
• Basic knowledge of bookkeeping and financial administration is a plus.
• Able to work independently and collaboratively as part of a team.