Administration, Communications & Digital Operations Coordinator

About the role

The Administration, Communications & Digital Operations Coordinator plays a central role in supporting the day-to-day operations of the Club across communications, digital engagement, membership administration, events and general office operations. The role is responsible for delivering professional member communications, coordinating digital content and promotional activity, maintaining accurate membership systems and records, supporting selected Club events and initiatives, and assisting with the smooth functioning of the Club's office and member services.

Key responsibilities

• Coordinate the Club's communication calendar across email, website, social media, digital screens and other Club communication channels
• Prepare and distribute member newsletters, Club notices, competition updates and operational communications
• Manage and support the Club's social media presence through content creation, scheduling and engagement
• Maintain and update website content and other digital communication platforms
• Create and coordinate appropriate photographic, video and digital content to support Club communications and promotion
• Respond to membership, waitlist, reciprocal, coaching and general Club enquiries
• Maintain accurate membership records within DotGolf and associated systems
• Process updates relating to membership categories, resignations, subscriptions, holds and Club transfers
• Support the planning and promotion of selected Club events, competitions, tournaments and initiatives through member communications, digital channels and other appropriate platforms
• Provide general administrative support to management and office operations as required

About you

• Qualification in Business, Management, Marketing, Communications or a related discipline would be advantageous
• Experience in administration, communications, hospitality, events, membership or Club operations
• Experience preparing professional communications, newsletters, digital content or promotional material
• Confident using DotGolf, Microsoft Office Suite, email platforms, spreadsheets and digital administration systems
• Experience with social media management and digital content creation
• Experience using Canva and video editing software
• Strong organisational skills with high attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple tasks and priorities effectively
• Professional, proactive and customer-focused approach

About us

Akarana Golf Club, one of Auckland's most respected golf clubs, is seeking an experienced and motivated Administration, Communications & Digital Operations Coordinator to join our team. This position is ideal for a detail-oriented, organised and digitally capable professional with strong administrative and communication skills who enjoys working in a collaborative, community-focused environment.