Administration Coordinator

We're a dynamic agency providing interpreters and translators to various businesses. We're seeking a highly organized and proactive administrator to join our team. As an admin assistant, you'll provide top-notch support, manage client and interpreter communication, and ensure seamless day-to-day operations.

Key Responsibilities:

1. Liaising and working with the team to coordinate services with clients, interpreters, and translators.

2. Answering telephone calls and enquiries and introducing our services to potential clients via phone and email.

3. Maintaining effective communication with interpreters, translators, and clients, and fostering positive relationships.

4. Ensuring marketing and publicity materials are up to date and that related activities are regularly followed up.

5. Supporting marketing-related activities.

6. Ensuring all tasks are completed accurately and in a timely manner.

7. Managing bookings from quotation to invoice stage (including sourcing, bookings, and cancellations for all services).

8. Ensuring interpreters submit their timesheets within 24 hours of each booking.

9. Reviewing interpreter invoices.

10. Assisting with general administrative tasks as required by the team or management.

Requirements:

1. Highly organised and a multitasker. Excellent customer service skills.

2. Enthusiastic and friendly personality.

3. High level of IT literacy, including proficiency in Outlook, MS Word, and Excel.

4. Strong numeracy skills and attention to detail.

5. Confident telephone manner.

6. Excellent oral and written communication skills.

7. Strong problem-solving abilities and the capacity to work under pressure.

8. Effective teamwork skills and a proactive approach.

Work Arrangement:

• Work from home

• Agency works on GMT timelines

• Working hours to be discussed during the interview process

How to Apply:

If you're a motivated and organised individual with excellent spoken English skills, please submit your application, including:

• A covering letter outlining your experience and skills - Your CV

Email your application to: [email protected]

What We Look For:

We'll be assessing applications based on written and verbal communication skills.

Salary and Interview Details:

Salary or remuneration will be discussed at the interview based on the above requirements. We look forward to receiving your application!

Job Type: Permanent

Experience:

• Office administrator: 1-2 years (Required)

Work Location: Remote

Pay: ₹17,000.00 - ₹20,000.00 per month

Work Location: Remote