Administration Coordinator

About The Company

Dalcross Wellness Hospital is a specialist ophthalmic day hospital in Killara, established to support the delivery of approved ophthalmic day procedures. The hospital forms part of Macquarie Health Group.

About the Role

The Administration Coordinator is the principal reception and patient-administration contact for DWH. Working closely with the Hospital Director, Director of Nursing and visiting doctors’ practices, this role is crucial to the success of this ophthalmic day-surgery service.

Key Responsibilities

·  Coordinate patient bookings, referrals, admissions and discharge processes.

·  Provide professional and friendly support to patients, carers, doctors and practice staff.

·  Maintain accurate and up-to-date patient records, including admissions, discharge and billing information.

·  Check health insurance eligibility, excesses and co-payments.

·  Support billing, payments, claims, purchasing and invoice processing in line with hospital protocols.

·  Coordinate facility cleaning and maintenance, including engaging contractors, scheduling services and following up on outstanding work.

·  Maintain confidential records, registers and documentation to support licensing, accreditation and audit requirements.

What are we looking for:

·  Experience in a hospital, day surgery, specialist medical practice or comparable healthcare administration role.

·  Demonstrated ability in patient bookings, reception, telephone enquiries and related hospital administrative duties.

·  Experience with health-fund checks, informed financial consent, billing and receipting.

·  Strong attention to detail, confidentiality, organisation and communication skills.

·  Strong attention to detail, confidentiality, organisation, communication and the ability to manage competing priorities independently.

·  Manage competing priorities and show a strong ability to multitask.

Additional Desirable Skills and Experience

·  Familiarity with business planning and experience coordinating maintenance, contractors and facility services are highly regarded.

·  WebPAS, TechnologyOne, ECLIPSE, Medicare or private-health-fund portal experience is highly regarded.

HOW TO APPLY:

Please send us your cover letter and resume by clicking on the**'Apply Now'**button.

For further information about the position, please contact Rosie Kim, Director of Nursing at [email protected], thank you.