Administration Manager

About Us

We’re a privately held, family business competing against some of the biggest multinationals in the world. We are Australia’s No. 1 Pure Coffee Company*. Since 1947, we’ve been building brands into internationally recognised household names like Vittoria Coffee, Jarlsberg Cheese and Santa Vittoria mineral water. We are a fast-moving, innovative, market-leading business with a strong entrepreneurial culture. We only look at our competitors to ensure we can act differently.

We currently have an exciting opportunity for an experienced Administration Manager to join our New Zealand team based in Auckland. This is a pivotal leadership role responsible for the day-to-day administration operations of the New Zealand business while providing critical support to the Sales, Customer Service and supporting the 3PL Warehouse teams.

Reporting to the Australian Head Office, you will be responsible for ensuring branch administration is operating efficiently, supporting business growth through accurate reporting and analysis, and providing leadership to administrative functions across the branch.

You will be working alongside passionate people, support iconic brands, and play a key role in delivering exceptional service.

Key Responsibilities:

• Lead and manage the day-to-day administration function.
• Ensure branch processes, controls and procedures are followed.
• Maintain accurate records, documentation and reporting.
• Identify operational issues, risks and opportunities and drive resolutions.
• Provide reporting, analysis and administrative support to the sales team.
• Prepare weekly sales reports, KPI reporting and performance insights.
• Support business initiatives that improve customer service and sales effectiveness.
• Provide valuable data and information to help maximise sales team productivity.
• Process and manage creditor accounts and credit notes.
• Monitor branch expenses and assist with budget control.
• Support financial reporting requirements and documentation standards.
• Manage customer equipment and contract administration.
• Foster a positive, collaborative and accountable team culture.
• Work closely with Australian Head Office to implement best-practice procedures and business improvements.

About You:

• Previous experience in administration, office management or business support leadership.

• With strong commercial acumen you will be a highly motivated individual who thrives in a fast pace entrepreneurial environment.

• Sound financial administration skills, particularly reporting.

• Exceptional organisation and time management skills.

• Strong communication and stakeholder management skills.

• A proactive and solutions-focused approach.

• Experience in FMCG, food, beverage or distribution environments will be highly regarded.

We Offer You:

• Competitive remuneration package and generous staff product discounts.
• Ongoing learning and career development opportunities.
• The opportunity to work within a highly successful family-owned business.
• A supportive culture built on strong values, innovation and teamwork.
• A role where you can genuinely influence business performance and continuous improvement.

Why Join Us?

This role is ideal for someone who enjoys combining administration leadership, commercial reporting, customer service and sales support into one diverse and rewarding position. You will play an important role in supporting the success of the New Zealand business while being part of a respected international organisation.

Apply now and become part of the Vittoria family.

*Source: IRI Scan Data, Pure Coffee, Value Sales MAT to 04.04.25 (Dollars)