Administration Manager - Transport

Are you an experienced transport and logistics professional looking to lead a dedicated team in a rapidly expanding industry? We are seeking an energetic and detail-oriented Transport Administration Manager to join our high-performing team in Heatherton.

In this role, you will oversee administrative and support services, streamline operational workflows, and manage a close-knit team of up to 5 administration staff. Reporting directly to the General Manager, you will serve as a vital link between operations, drivers, and clients.

Key Responsibilities

• Team Leadership: Manage, coach, and support an administrative team of up to 5 employees
• Operational & Systems Management: Act as the internal expert for our Freight Management System (FMS)
• Invoicing & Driver Pays: Oversee the accuracy of invoice runs, resolve billing queries and manage driver time processing
• Compliance & Driver Oversight: Audit driver run sheets for fatigue compliance, check timesheets, track PODs, and coordinate pallet reconciliations.
• Customer Service Excellence: Ensure rapid resolution of client queries and handling escalations
• General Office Administration

What We Are Looking For

• Transport Experience (Essential): Demonstrated experience working in a fast-paced transport or logistics environment.
• Leadership Skills: Proven experience managing, training, or developing administrative personnel.
• Technical Aptitude: Strong proficiency in Freight Management Systems (FMS) and MS Office Suite.
• Analytical Mindset: High level of literacy, numeracy, and attention to detail when auditing paperwork and performance metrics.
• Communication: Excellent verbal and written communication skills with a customer-centric approach.

What's on Offer

• Competitive package based on experience
• Stable, full-time position within a growing business
• Opportunity to drive real operational improvements and work closely with senior leadership.

To Apply: Submit your resume and a brief cover letter outlining your relevant transport and leadership experience.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.