Administration Office Manager (Technology / Smart IoT)

Our client is looking to hire a high calibre to oversee daily administrative operations, coordinates cross-functional activities, manages office procedures and external relations, and supports management in ensuring efficient and compliant business operations.

Responsibilities

• Focus on developing client channels in Taiwan, while following up on potential business opportunities in other assigned markets; identify partnership opportunities and expand business orders.
• Liaise with upstream and downstream suppliers, maintain stable business relationships, negotiate commercial terms, and coordinate supply fulfilment to ensure a smooth supply chain.
• Receive and follow up on customer complaints or quality issues relating to materials supplied by vendors; communicate updates to customers and ensure timely resolution of material defects or after-sales disputes.
• Work with customers to implement new product and application projects; lead the full process from requirement gathering and solution planning to project execution and follow-up.
• Maintain external relationships with relevant government authorities, industry associations, and other partners to ensure compliant business operations and access to relevant policy resources.
• Support team-building initiatives, including recruitment, onboarding and on-the-job training, capability coaching, and development of a high-performing team.
• Complete other ad hoc business- and marketing-related projects assigned by management.

Requirements

• Bachelor's degree or above, with at least five years of experience in corporate client relationship management and cross-functional collaboration.
• Passionate, conscientious, and detail-oriented, with strong customer-service awareness, communication, and coordination skills; approachable and friendly.
• Proficient in using CRM systems and Microsoft Office applications, with data collection, reporting, and analytical capabilities.
• Strong business negotiation, conflict-resolution, and resource-coordination skills.
• Strong commercial acumen and ability to anticipate potential risks, with the ability to work effectively under pressure.
• Excellent written and verbal communication skills, with the ability to independently prepare various business reports.

Click "Apply Now" to apply for this position or call Martin Tsang at [+852 3180 4971](tel:+852 3180 4971) for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.