Administration Officer

The King Hotel Group is an independently family owned and operated business.

The Clovercrest Hotel Motel commonly known as "The Clovey" has been an icon of the North East over several decades, situated in the heart of Modbury North, the hotel has undergone major renovations and services a significant cross section of the local community.

A rare opportunity has become available and we are seeking an Administration Officer to join our dynamic team. The successful applicant will be reporting to the Managing Director and Group Manager, applicants must be well organized with attention to detail, have the ability to work collectively as well as autonomously. You will play a key role in keeping the hotel operations running smoothly, the position suits someone who enjoys variety, communicates confidently with guests and staff and can manage administrative tasks accurately in a busy hospitality environment.

About the role:

As an Administration Officer the role is broad:

• Competent skills using MYOB Software;
• Data Entry / Electronic Filing / Employee Records;
• Accounts Payable and Receivable;
• BAS / Payroll / Superannuation / Workcover;
• Back of House Reception / Answering external phone calls;
• Assist with reservations, guest enquiries, correspondence and routine reception support as required;
• Managing Accommodation platforms eg Bookings.com;
• Support compliance with hotel policies, workplace health and safety procedures and privacy requirements;
• Deliver professional, friendly and responsive service to guests, colleagues and external stakeholders;
• Ability to adapt to changing business needs;

Skills & Experience:

• Adaptable professional with experience in both accounting and customer service;
• Experience in the hospitality industry an advantage but not essential;
• Strong time management and organizational skills;
• High level of accuracy and attention to detail;
• Ability to handle confidential information with discretion;
• Strong written and verbal communication skills;
• Ability to manage incoming calls in a friendly manner;
• Sound computer literacy with the ability to operate MYOB software;
• Maintain spreadsheets;

What We Offer:

• A supportive and professional hotel team environment;
• Opportunity to develop administration and hospitality operations skills;
• Staff discounts and hotel benefits, where applicable;
• A varied role where no two days are the same!

If this appeals we would love to hear from you!!

Please submit your resume and a brief cover letter outlining your administration experience, customer service skills and interest in working in hotel operations. Short listed applicants will be contacted for an interview.