Administration Officer

Role Summary

We are looking for an all-round hospital administration professional to manage the complete non-clinical side of the hospital. The role covers the front desk, day-to-day administration, floor supervision, staff management, billing and finance, compliance and the patient experience. The Admin Manager keeps the hospital running smoothly so that doctors and nurses can focus on patient care.

Key Responsibilities

• Oversee front office operations, including patient registration, appointments, OPD flow, admissions and discharges
• Supervise OPD/IPD billing, cash reconciliation and insurance/TPA processes
• Coordinate housekeeping, security, maintenance and other support services; conduct regular floor rounds
• Manage procurement, vendors and inventory of medical and non-medical supplies
• Supervise non-clinical staff, including rosters, attendance, training and performance
• Ensure compliance with licenses, fire safety, biomedical waste rules and NABH standards
• Handle patient complaints and feedback to improve the patient experience
• Prepare MIS reports for management and coordinate between doctors, nursing and administration

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Medical administration: 1 year (Preferred)

Work Location: In person