Administration Officer

Employer: Initially St Luke-in-the-City, Liverpool but once established Hope Parish Liverpool PCC – see note at the bottom about TUPE arrangements.

Salary: £24,752 pa full-time equivalent based on 35 hour week, £13.60 per hour.

Part-time: 14hours per week (0.4). Working pattern to be agreed at offer stage.

Holidays: 5 weeks plus bank holidays (pro rata for part-time staff).

Contract type: Permanent.

Office Base/workplace: The Hope Parish Liverpool Office (location TBC). Possible home working for some hours negotiable once candidate is established in role.

Accountable to: Support Services Manager

Reports to: Support Services Manager

Introduction

We are six Church of England parishes in Toxteth & Wavertree Deanery working towards becoming one larger single parish, with more effective administration and support structures to support local churches, enabling them to focus on local ministry and mission.

We are currently working towards this structural change and plan to bring the parishes together in the months ahead. Once the churches come together as a new parish, we will be known as the Hope Parish Liverpool (HPL).

This is an exciting and challenging role for an experienced administrator, who is open to seeing how their skills can strengthen the church. For some applicants, this will involve training for this context and in software packages designed for church and charity.

Job Summary

The Administration Officer is a new role within the larger single parish of Hope Parish Liverpool, which will transition in January 2027, and as such may be subject to change as new initiatives emerge and develop over time.

The role of the Support Services Team (SST) is to act as the administrative hub of HPL. As the Administration Officer, you will relieve the administrative burden currently shouldered by individual parishes, enable role-specific tasks to be completed more efficiently and so free lay people and clergy up for mission and ministry.

We are seeking a dedicated and organised Administration Officer to join our Support Services Team (SST). Working closely with the other members of the SST and HPL, particularly the Parish Wardens in relation to buildings matters, you will play a pivotal role in overseeing the day-to-day management of the parish administration.

You will be expected to provide operational excellence in line with best practices and agreed protocols, ensuring seamless administrative support and promoting a positive work culture that encourages growth and development.

Main Responsibilities:

• Efficient administration and record-keeping
• Coordination support across Support Services and Hope Parish Liverpool as a whole
• Accurate documentation and deadline management
• Manage correspondence, records, and meetings
• Maintain compliance documentation, including Safeguarding and DBS records in cooperation with the PCC Safeguarding Lead
• Support buildings compliance for the parish, including maintaining the diary for checks, e.g., Quinquennial reports, fire safety reports, etc
• Church Electoral Role Management (annual)
• Booking Centre for Occasional Offices (baptisms, weddings, funerals) in co-operation with local clergy or other ministers
• Support grant administration, including: collating supporting documents, tracking deadlines and submissions, and maintaining grant files and records
• Support communications across the Parish (a critical function), including oversight of website, social media, and internal communications
• Be available to attend meetings, take notes and circulate minutes
• Provide general admin support

General Responsibilities

• Take responsibility for your own health and safety
• Comply with Diocesan safeguarding policy
• Undertake any safeguarding training as required
• Comply with UK data protection laws
• Lead on all legislative compliance requirements including charity law

Who we are looking for:

We are looking for somebody who will bring the relevant skills, experience and confidence to shape and fulfill the responsibilities of the role. It is essential that the person is sympathetic to the Christian faith and able to support the ministry and mission of the parish.

We need someone who thrives when working in a team, who is a self-starter and able to prioritise and manage their own workload. You will work alongside local church leaders, Fit for Mission Diocesan team and others in Support Services.

In terms of personal qualities you will be someone who:

• has strong organisational skills and exceptional attention to detail
• can maintain confidentiality
• is able to work autonomously and within a team
• can be pragmatic and enjoys finding practical solutions
• has excellent communication skills
• will deliver on expected outcomes
• has excellent time management skills

If this sounds like you, we encourage you to apply for this exciting new opportunity, to shape and strengthen our parish, and developing excellence and contributing to our overall success.

What we can offer you

• a flexible working arrangement
• paid holiday allocation
• appropriate training
• scope to be involved in shaping the Support Services Team and supporting churches into new ways of working

Person Specification

The successful candidate will need to demonstrate that they meet the following criteria which are either essential or desirable requirements for the job unless otherwise specified.

Essential Criteria:

• Minimum of 5 GCSE (or equivalent) passes with good passes in English Language and Mathematics or relevant experience
• Strong administrative experience, including creating and maintaining processes, preparing communications, organising meetings, and producing formal/informal documentation
• Experience being a first point of contact for an organisation, working in a small team with a wide variety of responsibilities and stakeholders
• Experience and confidence in using Microsoft 365 packages particularly SharePoint, Excel (or similar)
• Excellent written and verbal communication, organisation, attention to detail, and ability to prioritise diverse tasks
• Knowledge of updating websites and other communication types
• Flexible, approachable, dependable, and able to use initiative.
• Able to build rapport with a wide range of people, acting with patience, sensitivity, and tact.
• Positive, supportive team member.
• Understanding of and sympathy with the Church of England, and supportive of the mission and ministry of Hope Parish Liverpool.

Desirable criteria

• A relevant administration related qualification
• Experience of working within a charity context
• Experience of liaising with suppliers/trades and external parties to organise works/inspections
• Knowledge of and proficiency in using video conferencing software
• Some knowledge of Church of England structures

Change of employer note: Under the Transfer of Undertakings Protection of Employment rights (TUPE) guidelines, the postholder’s employment will move from St Luke-in-the-City, Liverpool to the Hope Parish Liverpool.

This post will be recruited in line with the Parish Safer Recruitment process.

Closing Date for Applications: Mid-day 04/11/26

If you would like an informal conversation regarding this role, please reach out to [email protected]

Pay: £13.60 per hour

Expected hours: 14.0 per week

Benefits:

• Company pension

Work authorisation:

• United Kingdom (required)

Work Location: In person