Administration Officer (Construction Insurance)

About us:

Campbell Construction Co is a multi-faceted building company specialising in insurance repair works, new home design and construction, renovations, and modular homes. With over 120 employees across 8 offices, we service areas including Darwin, Queensland and Northern NSW.

Over the years, we’ve built a team of individuals who share the vision, values, commitment and pride that make up ‘The Campbell Way’ - our vision ‘Care built into everything we do by providing exceptional experiences with quality outcomes to positively impact people’s lives'  - Join us to make a difference!

About the role:

Campbell Construction Co is now seeking a self-motivated Repair Coordinator/Administrator to join our Gold Coast team. This role effectively manages the administration and support of a portfolio of repair claims from the point of authorisation through to completion of the project, including:

• Preparation of building contracts and other job-specific documentation
• Scheduling of appointments for Supervisors with customers for inspections and approved repairs
• Preparation of invoices
• Providing updates to all stakeholders in the insurance repair process about the progress of repair projects
• Data entry in insurer external platforms and our job management system - Prime
• Handling and directing inbound calls
• Assisting the Supervisors in all administrative tasks as required

About you:

As the successful candidate, you will need the following:

• Previous experience working in a high-volume administrative environment
• Work experience in the construction industry or insurance sector are highly desirable
• Ability to provide exceptional customer service
• Computer proficiency with the ability to quickly learn new programs
• Strong communication and teamwork skills
• A positive and conscientious attitude

Why join Campbell Construction Co:

• Join a positive and inclusive team who care – this is built into everything we do
• We actively encourage and support healthy work-life balance
• Receive formal and on-the-job training with experienced professionals
• We support individual development and career growth by offering training and development programs to help you realise your full potential
• Enjoy the little extras that make a big difference - from doona days and volunteering leave to recognition rewards and retail discounts that help ease the cost of living

If this sounds like the opportunity for you, we invite you to apply by submitting a cover letter and resume.

Please note that only shortlisted candidates will be contacted due to the high number of applicants we receive.

Campbell Construction Co is an Equal Opportunity Employer - we are committed to cultivating a diverse and inclusive workplace built upon respect, fairness and equality.