Administration Officer ( Data analyst)

Job Summary

We are seeking a proactive and results-driven Data Analyst & Process Improvement to join our Admin team. In this role, you will NOT be responsible for routine or day-to-day administrative tasks. Instead, your primary focus will be driving digital transformation, evaluating operational workflows, leveraging AI tools and data analytics, and managing projects aimed at optimizing efficiency, accuracy across the entire administrative department.

Key Responsibilities

• Data Analysis & Dashboarding:

  • Collect, clean, and analyze administrative data to extract actionable operational insights.
  • Manage and analyze complex datasets using Advanced Microsoft Excel (e.g., Power Query, Data Modeling, advanced formulas) and Google Workspace tools.
  • Analyze admin workflows to identify bottlenecks, redundancies, and manual overhead.
  • Explore and integrate cutting-edge AI Tools (e.g., ChatGPT, Microsoft Copilot, automation tools) to automate repetitive tasks and reduce error rates.

• Project Management & Implementation:

  • Lead and manage process improvement projects from initiation through execution and post-implementation review.
  • Define project milestones, track progress, and evaluate project impact against KPIs (e.g., time saved, error reduction, cost efficiency).

• Cross-Functional Collaboration & Communication:

  • Communicate insights, project statuses, and recommendations to leadership and stakeholders fluently in English.
  • Conduct training sessions and workshops for the administrative team to facilitate seamless adoption of new tools and standardized workflows.

Qualifications & Requirements

• Education: Bachelor’s degree in Data Analytics, Business Information Systems, Business Administration, or a related field.

• Experience: 5 years of proven experience in Data Analysis, Process Improvement, Business Analysis, or Project Management. Experience in operational or administrative environments is a plus.

• Technical Proficiency:

  • Advanced expertise in Power BI (data visualization, modeling, DAX).
  • Strong proficiency in Microsoft Office Suite (Advanced Excel, PowerPoint, Word) and Google Workspace.
  • Demonstrated interest and capability in using AI Tools (e.g., Prompt Engineering, Copilot, workplace automation).

• Language Skills: Good command of spoken and written English (professional working proficiency).