Administration Officer - Entry Level

MLB – Major Loss Builders | Property Insurance Repairs with Purpose

Location: Malaga, WA

From emergency make-safes to the full reconstruction of homes, commercial buildings, rural properties and everything in between, Major Loss Builders is WA's trusted name in property insurance repairs. Fires, floods, impacts, storms or cyclones — if it's damaged, we've got it covered.

With rapid growth and continued success, we're on the lookout for a dedicated and driven Administration Officer to join our vibrant team in Malaga, WA.

Why Join MLB?

Because we're a team that combines purpose, performance and personality!

· Be part of a company that's growing fast and raising the standard in the industry

· Enjoy a team culture that's collaborative, energetic and high performing

· The chance to build a meaningful career in the insurance repair industry

· Help people in their most vulnerable moments — and take pride in the impact you make

On a day to day basis you will:

Be at the heart of our admin operations, providing vital support to our team, clients and insureds across Western Australia. This is a fast-paced, detail-driven role that requires initiative, time management, and great communication.

Your key responsibilities will include:

• Lodging and triaging new claims in line with client KPIs
• Arranging urgent make-safe repairs when required
• Maintaining accurate and up-to-date job records in our internal systems
• Assisting all teams in progressing repairs from start to finish
• Managing incoming phone enquiries and providing updates to clients
• Coordinating documentation, contractor communication and invoicing

What We're Looking For:

• Customer Service experience
• A confident communicator with strong time management skills
• Proactive, reliable, and able to juggle multiple priorities
• A team player who thrives in a busy, outcome-focused environment
• Ready to learn and grow within a supportive, high-performing business
• Experience in working in insurance or trade-related industry is an added advantage

Ready to Take the Next Step?

Apply now and join a team where your work is valued, your growth is supported, and your days are never dull!

Were hiring now with an immediate start.