Administration Officer - Government

Administration Officer – NSW Trustee & Guardian

Location: Surry Hills, NSW
Pay Rate: $43 per hour + super 
Contract: Up to 12 months | Until 6 October 2027
Hours: Monday to Friday, 8:00am–4:00pm | 35 hours per week
Work Arrangement: 100% onsite – no WFH

APG Workforce is seeking an experienced Administration Officer to join NSW Trustee & Guardian within the Estate Management division, based in Surry Hills.

The position provides administrative and customer service support to assist with the delivery of financial management services across the division.

About the Role
Your responsibilities will include:

• Responding to enquiries from customers and stakeholders and providing appropriate information or referrals
• Providing general administrative support including word processing and data entry
• Preparing correspondence, meeting papers and minutes
• Maintaining electronic records and files
• Managing shared inboxes and updating customer and stakeholder information
• Supporting meetings, events, projects and research
• Completing routine administrative tasks in accordance with established policies and procedures
• Providing professional phone and email support in a high-volume environment NSWTG Administration Officer EM…

About You
We are looking for someone who:

• Has strong administration and customer service experience
• Is confident managing phone and email enquiries
• Has excellent attention to detail and organisational skills
• Is comfortable working in a high-volume environment
• Has strong computer skills and the ability to quickly learn new systems
• Can communicate professionally with customers, stakeholders and internal teams

Important Requirements

• Fully onsite Monday to Friday
• 2 reference checks required
• Police Check via Fit2Work

If you are an experienced Administration Officer looking for a long-term NSW Government opportunity in Surry Hills, apply now.