Administration Officer- Visa Documentation

Job Summary

We are seeking a detail-oriented and organised Administrative Officer -Visa Documentation to support our Indian team handling New Zealand student visa applications. The role involves coordinating with students, counsellors, and the New Zealand office to ensure accurate, timely, and compliant preparation of visa documentation in line with Immigration New Zealand (INZ) requirements.

Role & responsibilities

Visa Documentation Support

• Collect, review, and organise student documents for New Zealand student visa applications
• Ensure documents meet Immigration New Zealand (INZ) requirements and formatting standards
• Prepare visa checklists and follow up with students for pending or incorrect documents
• Assist in drafting supporting documents such as cover letters, and declarations

Coordination & Communication

• Coordinate with counsellors, immigration advisers, and the New Zealand office for case updates
• Communicate clearly with students regarding document requirements, timelines, and next steps
• Maintain accurate records of visa application progress and student files

Application & Compliance

• Assist with online visa lodgement support (where applicable)
• Flag discrepancies, risks, or missing information to the senior visa team

Administrative Duties

• Maintain digital and physical filing systems for visa applications
• Update internal tracking systems regularly
• Support audit, compliance checks, and reporting as required

Preferred candidate profile

Education

• Bachelors degree in any discipline (preferred)

Experience

• 0 - 2 years of experience in study abroad, visa processing, or education consultancy.

• Any other admin work experience where you have performed documentation will also be considered.

Skills

• Strong attention to detail and documentation accuracy
• Good written and verbal communication skills in English
• Ability to handle multiple files and strict deadlines
• Proficient in MS Office / Google Workspace