Administration Officer - Wards Reliever

About the opportunity

Are you passionate about making a meaningful impact in healthcare? Clinical Information Administration Services has an exciting opportunity in Wards Administration at Townsville University Hospital where you will contribute to delivering exceptional person-centered care to patients, their families and the community.

The Administration Officer plays a crucial role in providing administrative support within a fast-paced hospital environment. As a vital member of the administrative team, you will collaborate with stakeholders to manage and coordinate the day-to-day administrative operations in Medical Wards and the wider Clinical Information Administration Service. A high level of professionalism and empathy must be maintained while adhering to strict confidentiality guidelines.

This role encompasses shiftwork, including afternoon shifts, weekends and public holidays as we ensure round-the-clock support to meet patient needs.

Apply today to embark on a rewarding opportunity within the Clinical Information Administration Services team.

This is a Temporary part-time role up to 3 months, working 38 hours per fortnight. There is a possibility of an extension - not exceeding 12 months.

The ideal applicant will be someone who has proven ability and can demonstrate the following:

Demonstrated experience and high-level skills using the Microsoft Office 365 suite and corporate/patient information systems and databases.

Integrity: Demonstrates sound decision making, proven ability to work effectively as an individual with limited supervision and collaboratively within a multidisciplinary team, and ensures work output and decisions are ethical and of a high standard.

Compassion: Demonstrates patient/client focus, patience, understanding, confidentiality and can navigate through ambiguity, including the ability to deescalate difficult situations.

Accountability: Demonstrated ability at engaging in coordinating tasks and workflow, is action oriented, takes ownership, drives results and delivers exceptional person-centred care to patients, families and the community.

Respect: Demonstrated high level interpersonal skills with the proven ability to manage conflict, communicates appropriately and proficiently, and actively participates in a working environment supporting equity and diversity.

Engagement: Proven ability to collaborate within a team to cultivate a strong unity, build effective relationships with diverse personalities and adapts to meet the needs of a changing work environment.

Role requirements

This is a VPD risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.

Please refer to the Role Description for further details.

About your new employer

Join a dynamic and forward-thinking healthcare organisation that delivers high-quality services across a diverse and complex environment. Enjoy flexible work arrangements, a focus on employee wellbeing, and the opportunity to build your career while maintaining a healthy work/life balance in a vibrant and welcoming community.

Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.

Salary range: $41.17 - $45.79 p.h. (AO3)

4 weeks annual leave (pro rata) with 17.5% loading

12.75% employer contribution to superannuation

Locality allowance

Plus Salary Sacrificing options may be available

Apply now

Enquiries are welcome: Cassie Dixon-Hazelton on (07) 4433 3406

Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV694610

Applications close: Monday, 26 October 2026

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the 'Documents' section below for application/interview preparation and future reference.This work is licensed under a Creative Commons Attribution 3.0 Australia License.