Administration Opportunities

Service & Warranty Administrator | Sales Administrator | Receptionist

McIntosh & Son Merredinis seeking organised, customer-focused administration professionals to join our team. We are seeking the right combination of skills and experience for our branch and may appoint more than one successful applicant. We're interested in hearing from experienced Service, Warranty and Sales Administrators, along with Receptionists, or applicants with experience across multiple areas.

About the Roles

Depending on your skills and experience, responsibilities may include:

Service & Warranty Administration

• Manage service repair orders from start to finish, including technician hours and progress tracking.
• Process customer invoices for labour, parts, and associated expenses.
• Coordinate warranty claims, submissions, and follow-ups.
• Maintain accurate service records using the Tech App and ERP system.
• Communicate with customers regarding job updates, enquiries, and service requirements.
• Provide general administrative support, including reporting, documentation, and filing.

Sales Administration

• Processing sales documentation and machine orders
• Preparing quotations, tenders and customer correspondence
• Maintaining stock registers and pre-delivery schedules
• Providing administrative support to the Sales team
• Maintaining brochures, website and digital content

Reception

• Welcoming customers and visitors
• Answering incoming telephone calls and directing enquiries
• Managing incoming and outgoing mail and emails
• Banking and general office duties
• Booking travel, meetings and catering
• Maintaining office supplies and supporting the day-to-day operation of the branch

About You

You'll have:

• Previous administration experience
• Excellent organisational and communication skills
• A professional and friendly approach to customer service
• Strong computer skills, including Microsoft Office
• The ability to prioritise work and manage multiple tasks
• A positive attitude and willingness to work as part of a team

What We Offer

• Full-time & part-time positions for the right candidate
• Salary will reflect the skills, experience and responsibilities of the successful applicant
• A supportive and professional team environment
• Career development opportunities within a long-established Australian Business
• Up to 6 additional flexi leave days

What's Next?

If you're looking for a rewarding administration role in Moora and enjoy supporting customers and colleagues, we'd love to hear from you.

Please submit your resume and a cover letter outlining your experience and the area of administration that best suits your skills.

About Us

McIntosh & Son consists of twelve dealerships across Western Australia, Queensland and Victoria, specialising in the sales and service of agricultural and construction machinery. Since our inception in 1955, we have sought to find solutions for our customers by providing them with quality products and exceptional service.  With over 650 qualified and dedicated employees across Australia, we have built our enviable reputation by developing our people and exceeding our customers' expectations.

McIntosh & Son will commence shortlisting immediately and reserves the right to close this position at any time.