Administration Scheduler / All Rounder

Operations & Customer Service – Administration All-Rounder
All About Shade

Look no further! We are currently seeking a dedicated, organised and detail-oriented Administration All-Rounder to join our dynamic team at All About Shade.

About the Role

This is a pivotal position within our business, providing essential administrative and customer service support to our field operations team. You will be at the heart of ensuring our day-to-day operations run smoothly, efficiently and professionally.

What We’re Looking For

We are seeking someone who brings:

• A positive, can-do attitude with exceptional attention to detail
• Strong organisational skills with the ability to multitask and manage competing priorities
• A customer-centric mindset with excellent written and verbal communication skills
• A collaborative, team-oriented approach
• Previous experience in customer service (highly regarded)
• A proactive, self-motivated work ethic
• A genuine desire to exceed expectations and deliver outstanding service

Key Responsibilities

• Responding to phone and email enquiries from clients, field technicians and suppliers
• Assisting with daily scheduling, job allocation and workflow coordination
• Following up with clients and subcontractors to ensure deadlines and commitments are met
• Processing invoices and accurate data entry into internal systems
• Supporting the smooth and productive day-to-day running of the office

Why Join All About Shade?

• Supportive and collaborative team environment
• Positive workplace culture
• Opportunity to contribute to a growing and reputable business
• Stable, Monday to Friday role

Hours: 8:30am – 4:00pm, Monday to Friday (negotiable for the right candidate)

If you are organized, customer-focused and ready to play a key role in a thriving team, we would love to hear from you. Apply today and become part of the All About Shade family.