Administration Secretary

The closing date is 6th Sep 2026

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Job summary

An exciting opportunity has arisen within Hampshire and Isle of Wight Healthcare NHS Foundation Trust to appoint an efficient and motivated Administrator within (Adult) Community Mental Health Team.

Your main responsibility will be to provide quality administrative services to the West (Adult) Community Mental Health Team including answering the phone to vulnerable Service Users, working efficiently with current systems and processes and ensuring security and accessibility of relevant information and documentation and to help underpin the smooth running of the office.

With a positive approach to customer care you will need to be able to demonstrate excellent organisational, IT, administration and secretarial skills. Together with strong communication skills you will also have excellent attention to detail and a good working knowledge of Microsoft Office. You will be approachable and welcoming to clients in all settings. You will work under the direction of the Business Administration Manager, but will be capable of using your own initiative. You will be required to adopt a flexible approach and must enjoy working as part of a skill mixed team.

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Main duties, tasks & skills required

To provide a comprehensive administration service to the clinical team and/or service. The post holder will be responsible for the organisation of their own workload and delegated decisions/actions, as deemed appropriate by the Business Support Manager/Administration Manager.

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About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

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Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

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Person specification

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Qualifications

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Essential

RSA II or equivalent in typing/word processing

GSCE in English and Maths

To be competent in a range of computer software

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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For help with your application, contact:
Colleen Boggins and Sarah Soffe

[email protected]

02382313300

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Pay scheme

Agenda for Change

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Band

Band 3

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Salary

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£25760.00 to £27476.00 Yearly

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Contract

Permanent

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Working pattern

Part-Time

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Reference number

348-SSW-12384

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Job locations

Cannon House

6 Cannon Street

Southampton

Hampshire

SO15 5PQ

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Attachments

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Job Description

c774d626-918b-4a80-b349-1e6f6c6419a5.docx – 134KB Opens in a new window

Converted File c774d626-918b-4a80-b349-1e6f6c6419a5.docx.pdf – 206KB Opens in a new window

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Additional document 1

EmployeeBenefits_hiowh_v1-compressed_3.pdf – 1001KB Opens in a new window

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