Administration Service Officer

Administration Service Officer
Location: Mount Gambier
Hours: 8:30am – 5:00pm Monday to Friday (occasional Saturday morning may be required) 
Salary: $70,000 per annum or equivalent hourly rate 

About the Role
Latitude Recruitment is seeking an experienced Administration Service Officer to provide accurate and responsive administrative support to a busy branch operation. This role is ideal for someone who thrives in a fast-paced environment, enjoys high-volume data entry, and is committed to delivering excellent customer service.

Key Responsibilities

Data Entry & Records Management

• Complete high-volume data entry across business, finance, and customer systems
• Maintain accurate sales orders, service jobs, purchase orders, and customer records
• Ensure all documentation is complete and easily retrievable

Invoicing & Transaction Administration

• Prepare, verify, and issue customer invoices promptly
• Process credits, adjustments, and resolve invoice queries
• Assist with reconciliation of jobs, stock movements, and accounts

Customer & Service Support

• Provide professional service via phone, email, and at the branch counter
• Support service scheduling, technician bookings, and customer follow-up
• Assist with quotes, orders, and general enquiries

Branch Administration

• Support the Branch Manager, sales, service, and warehouse teams
• Prepare reports, spreadsheets, and correspondence
• Coordinate incoming documents and contribute to stock and purchasing administration

About You

• Proven experience in administration with substantial data entry and invoice processing
• Strong attention to detail and numerical accuracy
• Confident using Microsoft Outlook, Word, Excel, and business systems (ERP, CRM, or job management)
• Ability to manage high workloads, shift priorities, and meet deadlines
• Clear communication skills and a practical, respectful approach to customer service
• Experience in irrigation, agriculture, plumbing, pumps, water management, or trade services is desirable but not essential
• Willingness to learn industry-specific products and processes

Why Join Us?

• Stable, full-time hours with occasional Saturday mornings
• Competitive salary package
• Supportive team environment and opportunities for professional growth

All applications handled in the strictest confidence.
Latitude Recruitment — connecting local people with local employers.
Follow us on social media to stay up to date with regional opportunities.