Administration Support

About us

Wolf Hospitality Group is a dynamic and growing hospitality company dedicated to delivering exceptional experiences to our guests. We pride ourselves on creating welcoming environments across our properties and maintaining high standards of service excellence. Our team is the heart of what we do, and we're committed to fostering a positive workplace culture where every member feels valued and supported.

About the role

We are seeking a part-time 30 hours per week Administration Support professional to join the Wolf Hospitality Group team based in Queenstown, Otago. This is a crucial role that will provide essential administrative and organisational support to our hospitality operations. As Administration Support, you will play a key part in ensuring our back-office functions run smoothly, allowing our front-line teams to focus on delivering outstanding guest experiences. This part-time position offers flexibility whilst contributing meaningfully to our growing organisation.

What you'll be doing

• Managing general administrative tasks including filing, data entry, and document preparation
• Provide administrative support to management, team members and venues
• Processing invoices, expense claims, and other financial documentation with accuracy and attention to detail
• Maintaining organised filing systems and databases to ensure information is easily accessible
• Assisting with correspondence, including emails, letters, and internal communications
• Supporting event coordination and venue-related administrative requirements as needed
• Answering phones and greeting visitors in a professional and courteous manner
• Liaising with internal departments and external suppliers to facilitate smooth operations
• Assisting with general office management tasks including ordering supplies and managing inventory
• Supporting HR-related administrative functions such as onboarding/offboarding, payroll, staff accommodation management and compliance

What we're looking for

• Proven experience in an administrative or office support role, ideally within the hospitality industry
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Tanda and Xero Accounting platforms
• Excellent organisational skills with the ability to prioritise multiple tasks effectively
• Strong written and verbal communication skills with attention to detail
• Ability to work both independently and as part of a collaborative team
• Professional demeanour with a customer-service focus
• Reliability and punctuality
• Competency in managing confidential information with discretion
• Basic bookkeeping or financial administration experience (advantageous)
• Basic HR admin knowledge (advantageous)

What we offer

Wolf Hospitality Group is committed to supporting the wellbeing and professional development of our team members. We offer a range of benefits including staff discounts across our hospitality properties and a supportive workplace culture where your contributions are recognised and valued. We provide ongoing training and development opportunities to help you grow within the organisation. As a part-time employee, you'll enjoy the flexibility this position offers whilst being part of a vibrant and collaborative team in the beautiful Queenstown region.

Apply now

If you're organised, detail-oriented, and keen to support a growing hospitality group in a beautiful location, we'd love to hear from you. Please submit your CV and a brief cover letter outlining your relevant experience to Wolf Hospitality Group. If you would like any further information about the role or a full job description, please contact [email protected].

MUST HAVE VALID WORK RIGHTS AND BE LOCATED IN QUEENSTOWN TO APPLY.