Administration Support - Construction Operations (Onsite, Kawit Cavite)

Job Overview:

We are seeking a dedicated and enthusiastic Administration Support – Construction Operations. The successful candidate must have experience being a Administration Support – Construction Operations and may be assigned to a client based on their work experience, industry exposure and skill set.

Work Set Up:

• Employment Type: Full Time
• Shift Schedule: Mon-Fri, 6:30 am to 3:30 pm
• Work Setup: Onsite
• Location: Cavite

Key Responsibilities:

• Provide administration support such as data entry, uploading/downloading of documents, and responding to requests.

• Process and review mortgage documents and loan applications.

• Prepare and provide lending support for the low to the high complexity of lending.

• Process and review applications and compliance for lending applications.

• Follow up with clients on any lending requirements or missing documentation.

• Assist with the request of the Brokers and translate business requirements into technical requirements by

  explaining/presenting results clearly.

• Assist with coordination of loan settlements and other loan processing duties.

• Maintain service levels to ensure files are progressed through the processes in a timely and efficient manner.

• Work within team to maintain service levels to affect timely assessment and progress of home loans / contructions

  progress, including collation of documentation and submission to lender.

• Work with brokers and clients to obtain documents or provide updates on their file status.

• Ordering and follow up of valuations and indexing of completed valuations.

• Assisting with following up, answering and completing pre-settlement conditions / contruction requirement.

• Data entry and indexing of loan information and supporting documentation, as and when required.

• Report preparation.

• Any other general office duty, that maybe necessary from time to time.

Qualifications:

• Bachelor's degree in Business, Finance, or related field (or equivalent experience).

• 1–3 years' experience in mortgage/loan processing or lending support, ideally with AU clients.

• Experience working with mortgage brokers or lenders is a plus.

• Strong attention to detail, especially in data entry and document review.

• Good written and verbal English communication skills.

• Proficient in MS Office (Excel, Word, Outlook).

• Organized, able to manage multiple files and meet deadlines.

• 2 years of experience as a Virtual Assistant or a related role.

• Must have excellent verbal and written English communication skills.

• Great organizational skills and project coordination skills.

Workplace Perks:

• Competitive salary package
• HMO coverage
• Fixed weekends off
• Meal allowance
• Attendance bonus
• 20 days of paid leave to be used on your own discretion (including 5 credits convertible to cash)
• Monthly social activities and annual company outing (domestic/international)
• Vibrant, diverse and inclusive work environment

About Us:

Shadow Office Solutions is an Australian operated BPO committed to delivering exceptional services and innovative solutions to our clients. We pride ourselves on our skilled workforce and a culture of excellence, collaboration and continuous improvement. We’re growing and looking for talented individuals to join our dynamic team.

Shadow Office Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.