Administration Support Officer

Administration Support Officer, UNSW Canberra

Employment type:   Full-time, (35 hrs)
Duration: Continuing

Remuneration: Broadband levels 4/5. Level 4 from $84,588, Level 5 from $92,265 + leave loading + 17% super
Location: UNSW Canberra, ADFA Campus

About UNSW CanberraUniversity of New South Wales (UNSW) in Canberra has multiple locations in the Nation’s Capital.
UNSW Canberra distinguishes itself from other institutions by its commitment to being thoughtful, practical, and purposeful in all endeavours. This combined approach is integral to the university's impact and contributes to its recognition as one of the top 20 universities globally, as well as a proud member of Australia's esteemed Group of Eight. Choosing a career at UNSW means embracing an environment where thriving, facing challenges, and engaging in meaningful work are not just encouraged but integral to the university experience. If you seek a career where you can excel and contribute meaningfully, you've found the right place.

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

Why Your Role Matters:School of Engineering & Technology is the largest school at UNSW Canberra. We are passionate about developing the next generation of leaders in the design and implementation of technology and engineering solutions to meet the challenges of our modern world.

As a key member of the School Administrative team and providing executive support to the Head of School amongst others, the Administrative Support Officer will contribute to team initiatives and promote productive working relationships with School, Faculty and University colleagues, Defence and industry stakeholders, visitors, and students.

Accountabilities:

A broad range of administration tasks including:

• Administration tasks covering finance, travel, accommodation, HR, events, catering and venue bookings, meeting correspondence and agenda.

• Provide direct executive support to the Head of School including assisting with diary management.

• Arrange, support, promote and participate in meetings, projects and events for internal and external stakeholders.

• Contribute to the maintenance of systems, processes and procedures within the school.

Who You Are (skills and experience):

At Level 4:

• Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training, and experience.

• Sound organisational skills including ability to prioritise tasks and duties.

• Demonstrated ability to work effectively within and across teams to build relationships with colleagues, and internal and external stakeholders to deliver on outcomes.

• Attention to detail and ability to provide effective customer service and support to clients at all levels.

• Ability to produce accurate, timely and well-presented information that meets requirements.

• Proficient level of computer literacy with advanced skills in Microsoft Office applications including word processing, SharePoint, spreadsheets, databases, internet, email and online systems.

• Ability to learn and contribute to the development and implementation of new systems and procedures

At Level 5 (in addition to level 4 above):

• Relevant administrative experience, including the ability to consult and liaise with colleagues, and internal and external stakeholders on complex operational queries.

• Excellent communication skills including the ability to consult and liaise with colleagues and internal and external stakeholders at varying levels of authority using demonstrated ability to interact effectively and respectfully with people from differing backgrounds on both technical and nontechnical levels.

• Demonstrated ability to establish priorities and manage moderately complex tasks with strong attention to detail and a high level of accuracy.

• Highly developed organisational skills and proven ability to work within strict deadlines in a busy and varied office environment.

• Demonstrated ability to contribute to, initiate and establish new procedures, guidelines and processes both independently and as a part of a team, escalating issues when necessary.

• Demonstrated experience supporting and contributing to projects and initiatives.

**Benefits and Culture:**UNSW is committed to helping staff balance work-life responsibilities, by providing access to high-quality services, facilities, and flexible work and leave arrangements.

• Flexible working options (work from home, flexible hours etc)
• Additional three days leave during December festive period
• Career development opportunities
• Up to 50% discount on UNSW courses
• Flexible 17% superannuation contributions, additional leave-loading payments and salary sacrifice
• Free gym access
• UNSW-wide strategy to focus on Healthy Body, Healthy Mind, Healthy Places and Healthy Culture.

You can learn more about our Benefits and Culture at Lifestyle & Benefits UNSW

Eligibility:

Visa sponsorship is not available for this position. Candidates must hold full rights to work in Australia to be considered for this position.

The University reserves the right not to proceed with any appointment.

As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.

How to Apply:

Make each day matter with a meaningful career at UNSW. Submit your application online before Tuesday 1st September 2026 at 11:30pm, including your CV and a 1–2-page cover letter addressing the required skills and experience outlined in the position description. In order to view the position description, please ensure that you allow pop-ups for https://www.jobs.unsw.edu.au

Get in Touch:

For role-related queries please contact:
Gabrielle Vannithone – School Manager
[email protected]

For recruitment process-related queries please contact:
Holly Whale – Talent Acquisition Partner
[email protected]

Applications cannot be accepted if sent directly to the contact listed.

Find out more about the lifestyle and benefits when working withUNSW

For further information about UNSW Canberra, please visit: UNSW Canberra
For further information on living in Canberra, please visit: Living in Canberra

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.