Administration Support Officer

HammondCare is currently looking for an experienced Administrator on a permanent full-time basis.

The Administrative Support Officer is required to provide a high level of service to enable the Residential Care site to function smoothly and efficiently. A key focus of this role is the coordination of staff rosters and scheduling, ensuring the home is appropriately staffed to deliver exceptional care to residents. This important front-office position requires excellent organisational skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment.

The essence of this role:

• Provide administration support to the Residential Aged Care team
• Take ownership of staff roster coordination and scheduling, ensuring shifts are filled, staffing levels are maintained, and roster changes are communicated promptly
• Work closely with managers to coordinate rosters, source replacement staff, and respond to unplanned staffing needs
• First point of contact for all enquiries via telephone and email
• Provide a high level of service to enable the Residential Care home to function smoothly and efficiently
• Display commitment, initiative, and confidence when dealing with internal and external customers
• Build positive relationships with employees and support effective workforce planning across the home

About you:

• Commitment to engage and align with HammondCare's Christian Mission
• Motivation and Mission in Action
• Exceptional skills with Microsoft Office Suite
• Exceptional customer service focus with a professional and friendly manner
• Practical experience in a busy office environment
• Strong administrative and computer skills
• Ability to work independently and as part of a team
• Superior time management
• Flexibility in approach to work and hours
• Empathy and patience

Benefits - What are we offering in return for your expertise and experience

• Market leading remuneration
• Salary packaging; $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits
• Additional training & career development opportunities
• Leave benefits - purchased additional annual leave
• Reward and Recognition Program
• Fitness Passports: Full facility access can include gyms, group classes and pools for yourself and your family
• Free independent, confidential counselling services, wand wellbeing resources available through our Employee Assistance Program (EAP) for you & your family
• Exclusive discounts at MyCar; Servicing, Brakes, Repairs, and Tyre Care Plans
• Exclusive commercial discounts for JB HI-FI, The Good Guys, Optus, Dell and Samsung

Ready to make a change? Apply Now!
HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.

All short-listed applicants will be asked to consent to a criminal record check and complete a NDIS Workers Screening Check.

Our Talent Acquisition team & Hiring Managers kindly request no unsolicited resumes from recruitment agencies. HammondCare is not responsible for any fees related to unsolicited resumes.