Administration Support Officer

Administration Support Officer

• Provide Administrative support in a high volume, fast paced and frontline structured environment with SafeWork NSW
• Clerk Grade 3 / 4 Salary starting at $87,199 plus super
• Temporary opportunity for up to 12 months located in Gosford (Hybrid)

About us

SafeWork NSW is the state's workplace health and safety regulator. Our mission is to reduce work-related fatalities, injuries and illnesses by ensuring workplaces comply with health and safety laws. We achieve this through a mix of responsive and proactive programs targeting high-risk areas across all industries, aligned with our strategic plan and regulatory priorities.

About the Right to Information Team

The Right to Information Team is responsible for overseeing SafeWork NSW's statutory responsibilities under the Government Information (Public Access) Act 2009 (GIPA Act). The GIPA Act establishes a proactive, more open approach to gaining access to government information in New South Wales.

The team operate in a high volume, fast paced and frontline structured environment, to facilitate the review and determination of applications made under the GIPA Act. This is an excellent opportunity to join a supportive, well-established team, who are passionate about applying the relevant legislations and promoting open government.

About the role:

• Updating and maintaining records and databases, as well as complying with administrative systems and processes to ensure that all information is accurate, stored correctly, and accessible.
• Provide a range of administrative and support services, including records management, routine correspondence, meeting and event coordination, to support the effective operation of the team/unit.
• Collect and compile information for and prepare documentation and correspondence to assist in the management of requests for information under the Government Information (Public Access) Act 2009 (GIPA Act).
• Complete routine financial transactions and purchasing services, ensuring compliance with agency standards and procedures.
• Respond to enquiries, and escalate and redirect issues as required, to ensure the provision of accurate information.
• Provide professional customer service

Key Challenges:

• Delivering multiple administrative support activities and services in line with agreed standards, timeframes and milestones, given tight timeframes and the need to maintain accuracy and attention to detail.

To learn more about the role, please click here to download the role description.

About You:

To be successful in this role, you will:

• Possess excellent organisational and time management skills.
• Strong customer service skills.
• Thrive in a busy work environment.
• Pride yourself on attention to detail and possess the ability to meet deadlines.

How to apply:

Click 'Apply Online' to access our application portal and submit your application. Your application should include a cover letter (no more than 2 pages) and resume (no more than 5 pages) outlining your capabilities and experience relevant to the role.

Application closing date: 4 November 2026 (9.59am)

If you have specific questions about the role, please contact the Manager of Right to Information, Paige Brown, via email at [email protected].

For enquiries relating to the recruitment process, please contact Narelle Reynolds, Talent Advisor at [email protected]

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Narelle Reynolds, Talent Advisor at [email protected]

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

A talent pool may be created to fill future ongoing and temporary opportunities for a period of up to 18 months.