Administration Support Officer

The Role

We are seeking a conscientious and well-organised Administration Support Officer to join our team.

In this varied role, you will provide high quality general assistance and administrative support and to our Salary Packaging, Fleet & Finance teams.

Working closely with our Salary Packaging Consultants, you will help ensure that every client receives an accurate, timely and seamless experience.

This is an excellent opportunity to build practical experience in the financial services sector, with genuine pathways for ongoing development and career growth.

Your responsibilities will include:

• Drafting and sending email correspondence to suppliers and/or clients
• Preparation of client quote summaries for sales and onboarding teams
• Assisting with the preparation of client quotes
• Preparation of finance applications, contracts and renovations
• Obtaining finance payout letters and payment history
• Liaising with financiers to follow up on applications and settlements
• Liaising with external suppliers as required (eg. dealers, insurers, financiers)
• Liaising with dealers to source new vehicles and coordinate vehicle delivery and finance settlement
• Following up with dealers/suppliers for documentation and status updates
• Assisting with invoice preparation and follow up with suppliers
• Answering and redirecting phone calls
• Sorting and managing internal files
• Data entry and updating client database
• Processing, scanning and filing of documents
• Providing general administrative support as required

About You

You take pride in delivering accurate, high quality and timely work. You enjoy supporting your team across a varied range of tasks and are confident managing multiple priorities in a deadline-driven environment.

You will also bring:

• A conscientious and proactive attitude
• Excellent time management
• High attention to detail, accuracy and compliance
• Clear and professional communication (verbal and written)
• The ability to work independently and collaboratively within a team
• Proficiency in Microsoft Outlook, Word and Excel
• A tertiary degree will be highly regarded

Why Choose Southgate?

Southgate is a leading provider of Vehicle, Finance and Salary Packaging Solutions nationwide. A core part of our service focuses on developing Employee Benefits Programs for our clients, to create more attractive and rewarding employment environments for their staff.

Southgate has built a loyal customer base by striving to uphold our philosophy of bringing greater honesty, reliability and competitiveness to the financial services sector.

A key factor of our success is the training and development that we invest in our staff. We offer our team an Employee Benefits Program, excellent growth opportunities and a friendly and supportive working environment.

Employee Benefits

Working at Southgate, you can access our Employee Benefits Program, including:

• Salary Packaging to save on Income Tax (with Novated Leasing and lifestyle benefits).
• Electric Vehicles via Novated Lease – Income Tax and FBT free.
• Free onsite parking and EV charging.
• Amazing discounts on new cars and finance for you, your family and friends.
• Career growth pathways with mentoring from senior managers.
• Personal development and training opportunities.
• Staff breakout areas including Onsite Gym, Pilates Room, Cinema Room, Pool Table, Gaming, BBQ and more.
• Staff incentives and rewards
• Regular staff activities
• Casual Fridays
• Birthday day off

Please submit your CV and a short cover letter (1 page maximum) via Seek online.

Applications will be treated as strictly confidential.

NO RECRUITMENT AGENCIES.