Administration Support Officer - Prisoner Monies

Administration Support Officer - Prisoner Monies

Location: Ravenhall

Support Safer Communities in a purposeful, professional and team-focused Correctional environment

Hands-on training and development opportunities.

Full Time Opportunity. Salary $62,000 to $67,000 plus Superannuation (salary based on experience)

About The Opportunity

As the Administration Support Officer - Prisoner Monies you will provide essential administrative support for managing prisoner's money accounts as part of the Finance & Administration team. This role ensures all financial transactions and records are handled accurately and in line with organisational, corporate and contractual requirements.

Your Key Impact Areas

• Process Prisoner pays as recorded in Gateway and maintain ITAS database.

• Prepare, balance, and record receipts through an electronic cash book to the bank statement and ledger for the Prisoner Monies Account.

• Oversee all matters relating to Prisoner Monies Account and receipt of monies.

• Oversee all matters relating to the correct recording of Prisoner Monies in relation to prisoner telephone calls and the verification of same against End of Day Audit Reports.

• Manage Prisoner Monies for transfer to other Centres, discharge, and prisoner requests.

• Prepare and record payments through ITAS and cash book, as well balancing and reimbursing weekly float.

• Handle all telephone inquiries from Unit Managers, prisoner’s relatives and other Centres in relation to Prisoner Monies Account matters.

• Manage all tasks in a timely manner ensuring internal and external deadlines are met.

• Provide relief in all required administrative tasks, including daily filing and archiving of files.

• Attend to other duties as directed by the Finance and Administration Manager.

• Ensure compliance with all Company Policies and Procedures and the Governance, Risk and Compliance Manual.

For more information about the role, please review the Position Description.

Our Unique Setting

Ravenhall Correctional Centre is a national leader in rehabilitation, offering an integrated service system that spans in-custody treatment through to post-release support. With diverse prisoner profiles, specialist units, and strong partnerships with respected sector organisations, the work is both challenging and deeply meaningful.

Working in this role means playing a central part in GEO’s mission to help people turn their lives around and supporting the teams who deliver that impact every day.

Please note: This role is based within correctional settings and will involve direct engagement with prisoners. A security clearance is required.

For more information about our organisation visit our website www.geogroup.com.au

About You

Essential:

• Demonstrated understanding of account principles, and payroll functions.
• Proven spreadsheet and keyboard skills.
• Ability to understand and apply skills with accounting software package, including applying policies and procedures under a database.
• Ability to meet deadlines and impart knowledge of systems, procedures, and policies to colleagues.

Desirable:

• Certificate IV in Accounting.

The Rewards: Investing in Your Career and Wellbeing

Joining GEO means being part of a team committed to professional excellence and making a real difference. We offer a compelling range of benefits:

• Professional development opportunities (including further education sponsorship)
• Competitive salary and free parking
• Employee Assistance Program
• Staff gym
• Subsidised meals
• Fitness Passport to promote wellbeing. Discounted gym and pool access for members and their families to over 1500 fitness facilities across Australia.
• Discounted Private Health Insurance (Medibank Private)

Ready to step in and be the organised force behind this unique role

If you're ready to step into a fast-paced administration role, and you are someone who takes pride in accuracy, teamwork and getting the job done, we welcome your application.

Submit your application via GEO Group Australia careers portal, including a resume and cover letter addressing the key selection criteria.

Pre-employment checks include:

• In-person or virtual interview
• Reference checks
• Fit2Work and National Police Certificate
• Pre-employment medical and fitness assessment

Please note that clearance processes can take 6–8 weeks.

For more information, contact:
[email protected]

Applications close at 11:59pm, Monday 12 October 2026

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

We are always looking for people to join our company who share the values that we stand for:

INTEGRITY RESPECT ACCOUNTABLE AGILE INNOVATIVE