Administration Support Officer / Receptionist

Two positions available – Greenacres and Edwardstown

About Us

First Nations Healing is a First Nations-led, community-controlled not-for-profit organisation committed to supporting the healing, health and wellbeing of Aboriginal and Torres Strait Islander individuals, families and communities that have, or are, experiencing domestic violence. Guided by cultural knowledge, self-determination and community connection, we work alongside community to provide culturally safe support, strengthen wellbeing and build a stronger future for our people.

Why Join First Nations Healing?

• Play a valued, front-and-centre role in how our community experiences First Nations Healing
• Work in a welcoming and culturally safe team environment guided by Aboriginal and Torres Strait Islander leadership
• Not-for-profit salary packaging available
• Build your administration career with the support and training to grow in the role

About the Role

We are seeking two Administration Support Officers/Receptionists to be the welcoming and culturally safe first point of contact for First Nations Healing. Additionally, you will provide strong administrative and governance support to our management team and Board.

One position is based in Greenacres (candidate required to be more experienced) and the other in Edwardstown. These are full time, maximum term 6mth contracts, with the possibility of extension or a permanent position. Part time working arrangements will be considered.

Key Responsibilities

• Provide a culturally safe welcome to clients, families and community members, and manage phone, email and general enquiries
• Support Board and committee governance, including meeting coordination, agendas, minutes and accurate record-keeping
• Maintain client and organisational data across relevant systems in line with privacy and confidentiality requirements
• Deliver day-to-day administrative support to the CEO and management team, including diary management and correspondence
• Keep the office and reception running smoothly, from supplies and facilities to meeting and event coordination
• Contribute to a positive, organised workplace and support community activities as needed, with some local travel (driver's licence required)

About You

• Reception, admin or customer service experience, and comfortability with Word, Excel and Outlook
• Great communicator who's organised, detail-focused and brings a can-do attitude to everything you touch
• Have a high level of professionalism and understand the importance of confidentiality
• Keen to learn about (or already understand) Aboriginal and Torres Strait Islander culture and community protocols, and you know how to build genuine trust and rapport
• Hold, or can obtain, a Working with Children Check, Working with Vulnerable People clearance and a driver's licence
• A Cert III/IV in Business Administration or equivalent is desirable, but not mandatory

How to Apply

Applications are to be submitted directly through Seek and should include a cover letter and resume.

Shortlisting will commence immediately, so please submit your application without delay.